Retail Sales Associate

Verizon • Flower Mound, TX

13d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. The role involves building customer connections, asking questions to understand needs, recommending complete sales solutions, and closing sales through clear communication. You will also develop skills through ongoing training and work across merchandising and inventory operations. The role may include contacting current Verizon customers by phone or text and participating in off-site Verizon-sponsored community events to build customer relationships.

The position is onsite at a defined work location and is scheduled for 40 hours per week. Compensation includes a base rate of $16.00 to $21.00 per hour and individual sales commissions. The posting describes potential annual earnings based on sales performance and geography, hours worked, and performance. Employees may be eligible for benefits and incentives, including health coverage, retirement savings, paid time off, parental leave, tuition assistance, and discounts.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales using technology knowledge and customer service.
• Learn and uncover customers’ needs by building connections and asking appropriate questions.
• Present product insights and solution recommendations to offer customers a complete sales solution.
• Close sales by communicating effectively and providing simple, intuitive technology solutions.
• Develop skills through ongoing training and up-skill in merchandising and inventory operations.
• Contact interested current Verizon customers by phone and text to grow the customer base.
• Participate in off-site Verizon-sponsored events to engage with the community and expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services, plus discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED