Retail Sales Associate Spanish Bilingual

Verizon • Coral Gables, FL

3d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you’ll work with a team in a retail store to drive sales and deliver customer service. You’ll learn about customers’ needs, recommend products and solutions, and close sales using clear communication. The role also includes ongoing training and development in store operations, merchandising, and inventory. You may build your customer base through outbound calls and texts to interested Verizon customers and by participating in Verizon-sponsored events outside the store. This is an onsite, worksite-based position scheduled for 40 hours per week. Candidates must be fluent in English and Spanish and willing to work evenings, weekends, and holidays. The position offers hourly base pay and individual commissions, with compensation varying by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Fluency in English and Spanish.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Connect with customers, ask questions, and identify their needs.
• Recommend products and solutions that address customers’ needs.
• Close sales by communicating effectively and providing intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising, inventory, and other operational functions.
• Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
• Participate in Verizon-sponsored events outside the store to engage with the community and grow a customer base.

Benefits

• Best-in-class medical, dental, and vision insurance.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Eligible bilingual speakers in eligible locations may receive an additional $3,000 annually after passing a language assessment.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED