Retail Sales Associate Spanish Bilingual

Verizon•Frisco, TX
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, deliver exceptional customer service, and help customers find technology products and services that meet their needs. You will build customer connections by asking questions, recommend complete solutions, and close sales using clear communication. The position also involves ongoing training and development in merchandising and inventory operations, as well as opportunities to contact interested Verizon customers and participate in Verizon-sponsored community events. This is a commission-based position. Base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance. Bilingual employees in eligible locations may receive an additional $3,000 annually after passing a language assessment. The role is onsite at a defined work location, scheduled for 40 hours per week, and requires willingness to work evenings, weekends, and holidays. Schedules are provided four weeks in advance. Employees may also have opportunities to pick up additional shifts, typically during summer, November through December, or peak vacation periods.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales through technology knowledge and customer service.
  • Identify customer needs by building connections and asking questions.
  • Recommend products and solutions that meet customers’ needs.
  • Close sales using communication skills and intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Contact interested Verizon customers by outbound calls and text messages to develop the customer base.
  • Participate in off-site Verizon-sponsored events to engage with the community and expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Up to 8 weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services.
  • Additional discounts on attractions, automotive, travel, and other offerings.
  • Sales recognition programs and incentives, which have included travel and gifts.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to 8 company-paid holidays per year.
  • Up to 6 personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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