Retail Sales Associate Spanish Bilingual

Verizon•Austin, TX
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and help customers find technology products and services that meet their needs. The role involves providing exceptional customer service, learning about customers’ needs, recommending complete solutions, and closing sales. You will receive ongoing training and develop skills across retail operations, including merchandising and inventory. You may also contact interested Verizon customers by phone or text and represent Verizon at sponsored community events outside the store. The role requires fluency in English and Spanish and is performed onsite at a defined work location. The schedule is 40 hours per week, with evening, weekend, and holiday availability required; schedules are provided four weeks in advance. Employees may be able to pick up additional shifts, particularly during busy periods. The position pays a base rate of $16.00 to $21.00 per hour, plus individual sales commissions. The posting states that employees meeting sales goals may earn up to $18,000 per year in commissions, with additional earning potential for top performers. Compensation varies by geography, hours worked, and performance.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using knowledge of technology and providing exceptional customer service.
  • Identify customers’ needs by building connections and asking relevant questions.
  • Recommend products and solutions that address customers’ needs.
  • Close sales through effective communication and straightforward technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Contact current Verizon customers who have expressed interest in Verizon products and services by phone or text.
  • Engage with the community at off-site Verizon-sponsored events to build a customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential awards including travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • New hires receive up to 15 days of vacation per year, increasing with additional service.
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