Retail Sales Associate Spanish Bilingual

Verizon•Austin, TX
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales, deliver customer service, and help customers find technology products and solutions that meet their needs. The role includes learning about customers through conversations, recommending complete sales solutions, and closing sales using clear communication. You will also develop skills in merchandising and inventory operations, contact interested Verizon customers by phone or text, and may participate in Verizon-sponsored events outside the store to build customer relationships. This is an onsite, worksite-based role with 40 scheduled hours per week. The position is commission-based and offers a base rate of $16.00 to $21.00 per hour, plus commissions tied to individual sales performance. Compensation varies by geography, hours worked, and performance. The role requires bilingual fluency in English and Spanish, and involves working evenings, weekends, and holidays. Schedules are provided four weeks in advance; employees may also pick up additional shifts, particularly during busy periods.

Requirements

  • High school diploma or GED.
  • Fluency in both English and Spanish.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays.
  • Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service.
  • Identify customers’ needs by building connections and asking questions.
  • Recommend products and solutions that address customer needs.
  • Close sales through effective communication and intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Make outbound calls and send text messages to current Verizon customers interested in products and services.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs, which have previously included travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services.
  • Additional discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • New hires receive up to 15 vacation days per year, increasing with additional service.
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