Retail Assistant Manager Jobs

About The Position

Requirements

• Strong interpersonal and communication skills, including the ability to communicate with clients, management, buyers, and headquarters personnel.
• Proven leadership skills and understanding of team building, employee development, and partnership-building.
• Exceptional problem-solving and decision-making skills, with the ability to stay organized.
• Financial management, merchandising, analytical, and planning skills.
• Ability to remain flexible in a fast-paced environment.
• Computer knowledge and skills sufficient for basic office functions.
• Physical ability to stand for extended periods and move and handle boxes weighing up to 35 pounds as necessary, including lifting and performing the job’s functions.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• Must be at least 18 years old.

Nice To Haves

• Two to three years of retail management experience preferred.
• Visual merchandising experience is necessary.

Responsibilities

• Lead and motivate staff to exceed guest and client expectations.
• Recruit and hire talent; integrate, supervise, evaluate, develop, coach, and document performance of assigned employees; and manage employee exits.
• Develop training programs to train, motivate, and mentor employees.
• Comply with applicable local, state, and federal laws and uphold company policies and procedures.
• Maintain a clean, safe, organized work environment and oversee cleanliness of shops and displays.
• Deliver SSA EXTRA Guest Service to create memorable experiences for guests and clients.
• Support store leadership with inventory-control programs and communicate product and inventory opportunities to the Retail Operations Manager and Buyer.
• Ensure company merchandise-presentation standards are met to maximize sales.
• Report daily, weekly, and monthly sales through the internal Ledger and complete department functions.
• Ensure cash-handling procedures are followed and troubleshoot and maintain point-of-sale functionality.
• Conduct daily One-Minute Meetings with the team.
• Forecast daily and weekly sales; maintain sales analysis for controllable costs; and support payroll and controllable-profit management within established budgets.
• Manage department payroll against budget through strategic scheduling and coverage, including on-call shifts.
• Analyze sales and inventory, identify opportunities to generate sales, and work toward sales, promotional, per-capita, and controllable-budget goals.
• Promote an inclusive and supportive environment, remove barriers, and empower team members’ growth and opportunity.
• Model and support sustainability and conservation efforts, communicate their business application, and provide opportunities to teach staff.
• Support community efforts through hiring, engagement activities, and opportunities to give back.
• Perform other tasks as necessary when circumstances or operational needs change.

Benefits

• Paid Time Off plan of up to 144 hours based on tenure.
• Medical, dental, vision, and life insurance, plus other voluntary benefits for employees and their families; employee premiums apply.
• Participation in a 401(k) program with a 15% company match, subject to age, service, hours-worked, and enrollment-period eligibility conditions.
• Up to 120 hours of SSA-paid leave for qualifying reasons, including parental leave and serious medical conditions affecting the employee or family.
• Up to 40 hours of paid bereavement leave.
• On-demand pay program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts where applicable.
• Tuition discount through a partner college.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws; accrual rates, caps, and use rules vary by location.
• Overtime pay eligibility.