Retail Assistant Manager Jobs

About The Position

Requirements

• Must be over the age of 18.
• Ability to lift and move at least 50 pounds.
• Ability to bend, squat, twist, and reach.
• Ability to stand and/or walk for at least six hours per shift.
• Ability to work a flexible schedule to meet business needs, including evening, weekend, and holiday shifts.
• Must be available to work at least 30 hours per week, including nights and weekends.

Nice To Haves

• Bachelor’s degree or equivalent work experience.
• Previous experience leading functional teams in a retail management role.
• Strong multitasking, attention to detail, prioritization, and time-management skills.
• Ability to lead and develop teams, with an interest in making a significant impact on others’ careers.
• Strong connections with local media, nonprofit organizations, and other key partners to drive traffic and brand awareness.
• Passion for Kendra Scott and its values of Family, Fashion, and Philanthropy.
• Willingness and ability to relocate long-term for career growth opportunities is strongly preferred.

Responsibilities

• Model, teach, and coach WOW customer service and ensure guests feel welcome.
• Train and develop team members to provide memorable guest experiences.
• Drive sales and store productivity, build guest connections, and support development of short- and long-term business plans and key performance indicators.
• Own a specific area of responsibility to improve store performance and use reporting and daily sales trends to make business-critical decisions.
• Motivate and inspire the team through feedback, recognition, teaching, and coaching; encourage engagement and skill development.
• Support positive guest experiences on the sales floor and at events.
• Increase brand awareness through philanthropic efforts and community initiatives; help achieve event and giveback goals and acquire new customers through traffic-driving efforts.
• Follow company policies and procedures, maintain integrity in decisions, and ensure audit and shrink results meet Asset Protection Standards.
• Communicate clearly, provide ongoing performance feedback, listen actively, and encourage diverse opinions and ideas.
• Collaborate and share ideas to build accountability, trust, and commitment.
• Take ownership of decisions and actions, address challenges with urgency, and make sound decisions using analysis, experience, and judgment.