Yankee Candle Retail-Interim 2nd Assistant- Concord, NC
About The Position
The Retail Interim 2nd Assistant Manager supports the Store Manager in delivering an exceptional employee and guest experience and driving profitable top-line sales growth. This role is for an interim/seasonal basis and is located in a Yankee Candle retail store in Concord, North Carolina. The position supports team development and performance, helps create a welcoming and safe shopping environment, applies company selling and visual standards, and assists with store operations, inventory, expense control, safety, and loss prevention. The role contributes to achieving or exceeding key performance indicator goals.
Requirements
- High school completion or equivalent GED.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in retail software and Microsoft Office.
- Strong analytical skills.
- Solution-oriented approach.
- Ability to work in a fragrance-filled environment.
- Ability to work flexible hours, including weekends and holidays.
Nice To Haves
- Proven experience in a retail management role; 2 years preferred.
Responsibilities
- Assist in building a high-performing team that represents Newell Brand Values.
- Assist with effective onboarding and ongoing development of team members.
- Recognize and address positive and negative HR-related situations through performance management.
- Provide coaching and foster a positive work environment.
- Help create a store environment that delivers an exceptional guest experience, drives sales, and maintains a safe and inviting shopping and working experience.
- Deliver an emotionally engaging guest experience by understanding guest needs, demonstrating product knowledge, and making emotional connections.
- Implement company selling strategies, coach selling behaviors, and maximize the Guest Sales Leader role to increase sales potential.
- Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
- Build lasting customer relationships to enhance loyalty.
- Maintain store appearance by executing company visual standards, plan-o-grams, planning, visual maintenance, signage, and store cleanliness.
- Assist in analyzing the business and creating action plans for effective execution of operational activities.
- Ensure clear and effective team communication that creates understanding and alignment.
- Support inventory management activities and control expenses.
- Incorporate safety and loss prevention measures into daily activities and follow company policies and the Code of Ethics.
- Achieve or exceed KPI goals through strategic planning, effective execution, and continuous performance improvement.
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
