Retail Assistant Manager Jobs

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Retail Assistant Store Manager

Duluth Trading Company•Columbus, OH
•$25 - $30•Onsite

About The Position

The Retail Assistant Store Manager supports the Store Manager in leading store sales, customer service, employees, and daily operations. The role is expected to deliver Duluth Trading Company's “Go for WOW!” standard by treating customers well and creating special experiences. The Assistant Store Manager drives sales and profitability, supports KPI achievement and employee development, maintains visual merchandising and promotional standards, and ensures a high level of customer engagement and product knowledge. The role partners with the Store Manager on staffing, recruiting, hiring, training, motivating, and leading employees. It also supports human resources processes, employee feedback, goal setting, inventory and expense control, merchandise handling, cash management, store security, and safety. The position requires working a flexible shift that includes evenings and weekends, and involves standing or walking for extended periods, lifting, reaching, bending, using ladders and common tools, and computer use.

Requirements

  • High school diploma or equivalent.
  • Three years of retail experience, including at least one year of management experience.
  • Customer-centric approach.
  • Ability to adapt in a growing and changing environment.
  • Ability to motivate and lead others.
  • Strong problem-solving skills and ability to make sound decisions.
  • Goal-oriented and results-driven approach.
  • High standards of integrity and trust.
  • Excellent communication and listening skills.
  • Ability to collaborate and function as part of a team.
  • Ability to work a flexible shift, including evenings and weekends.
  • Authorization to work in the United States without sponsorship.
  • Ability to stand or walk for up to eight hours a day.
  • Ability to frequently reach, bend, twist, and perform repetitive hand and finger motions.
  • Ability to frequently lift up to 20 pounds, occasionally lift up to 40 pounds, and push or pull up to 20 pounds.
  • Ability to climb ladders, reach, and bend.
  • Ability to work in temperatures ranging from 50 to 80 degrees, especially in stockroom areas.
  • Ability to use common tools such as a hammer, screwdriver, and wrench for floor sets.
  • Ability to use a computer for up to 60% of the workday.

Nice To Haves

  • Associate’s or Bachelor’s degree with a focus in Business Administration and/or Merchandising.
  • Retail management experience.
  • Specialty retail leadership experience.

Responsibilities

  • Drive sales and profitability by achieving financial goals.
  • Lead KPI initiatives through Associate training and development.
  • Maintain merchandise presentation according to visual merchandising standards, floor sets, product messaging, and current promotions.
  • Demonstrate customer engagement, set customer-service expectations for the team, and promote solution-oriented service through brand and product knowledge.
  • Partner with the Store Manager to develop optimum staffing levels and floor coverage.
  • Ensure customer profile information is accurately recorded.
  • Maintain cleanliness standards for the sales floor, stockroom, restrooms, cash wrap, and hospitality area.
  • Partner with the Store Manager to recruit, hire, train, motivate, and lead employees.
  • Provide regular, clear, and consistent employee feedback and assist with timely completion of human resources protocols and documentation.
  • Assist with goal setting for the Store leadership team and maintain store and employee files to company standards.
  • Follow company guidelines, policies, and programs; respond to feedback; and identify problems and opportunities to discuss with the Store Manager.
  • Manage inventory and expense control and lead accurate, timely handling of merchandise receipts and transfers.
  • Lead visual merchandising of the sales floor.
  • Understand, execute, and train employees in cash handling and reporting functions; ensure register functions are properly processed.
  • Ensure the store is secured and respond to alarms as directed.
  • Help ensure employee and customer safety and communicate concerns to the Store Manager or Human Resources.

Benefits

  • Multiple medical plan options.
  • Dental and vision plans.
  • Medical and dependent care flexible spending accounts.
  • Health Savings Account with company contributions.
  • Company-paid life insurance and AD&D.
  • Company-paid short-term disability.
  • Voluntary benefits including accident, critical illness, hospital indemnity, long-term disability, and supplemental life insurance.
  • 401(k) employer match.
  • Parental leave.
  • Paid holidays.
  • Generous paid time off plan.
  • Daily pay available.
  • 40% employee discount.

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Common questions about Retail Assistant Manager careers and jobs.

Based on current job postings on Teal, the average Retail Assistant Manager salary in the US is approximately $43,000 per year, with a typical range of $33,000 to $65,000.
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