Assistant Retail Operations Manager

Work World • Reno, NV

1d • Onsite

About The Position

Work World is seeking an Assistant Retail Operations Manager to support store operations, customer service, and team development at its Reno, Nevada location. The role is full-time and requires availability to work nights and weekends. The assistant manager works alternating shifts with the Store Manager and helps supervise staff, support employee training, and complete daily store operations.

Responsibilities include opening and closing the store, managing daily bank deposits and bank drop-offs, obtaining change, receiving and processing merchandise, maintaining a clean and organized store, accurately processing purchases, answering calls, welcoming customers, and helping customers find products and make purchasing decisions. Additional duties may be assigned by store leadership.

The role offers a pay range of $22.00 to $26.00 per hour, depending on experience. Work World operates specialty workwear and work-boot stores under the Work World, Shoeteria, and Whistle Workwear brands across California, Nevada, and Washington.

Requirements

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to lift up to 25 pounds, climb ladders, and stand for extended periods.
• Valid driver's license.

Nice To Haves

• A minimum of 2 years of retail experience is preferred.
• Previous assistant management or leadership experience is a plus.
• Bilingual skills are an advantage.

Responsibilities

• Help supervise store staff and support employee training activities.
• Work alternating shifts with the Store Manager to support daily operations.
• Complete additional responsibilities as assigned by store leadership.
• Perform store opening and closing procedures.
• Prepare and manage daily bank deposits, including bank drop-offs.
• Obtain change for store operations when needed.
• Receive, organize, and process incoming merchandise shipments.
• Maintain a clean, organized, and professional store environment.
• Process customer purchases accurately in accordance with company procedures.
• Welcome customers, answer incoming calls, and provide assistance as needed.
• Help customers locate products and make purchasing decisions.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• 401(k) retirement plan.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED