Retail Assistant Store Manager - 3744
About The Position
The Assistant Store Manager partners with the Store Manager to support daily store operations, develop team members, provide exceptional customer service, and help drive store profitability. The role offers hands-on leadership experience in a retail environment with merchandise such as jewelry, electronics, tools, and more. Compensation is $16.00–$20.00 per hour, plus commission and store performance bonus opportunities. Associates can earn 2–8% commission based on individual performance; full details are provided during the interview process. Most stores are open from 9 AM to 6 PM, and many are closed on Sundays. The role requires a flexible retail schedule, including weekends and holidays. Employees may need to handle a variety of merchandise; firearms may be present at FFL locations, with certification provided. Employment offers require agreement to a binding arbitration process. The job description notes that duties may be modified as needed and that pay rates comply with applicable minimum wage laws.
Requirements
- Must be at least 18 years old.
- High school diploma, GED, or equivalent experience.
- Strong leadership, coaching, team development, and customer service skills.
- Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
- Flexible retail schedule, including weekends and holidays.
- Comfort working with a variety of merchandise; firearms may be present in FFL locations, with certification provided.
- Team-oriented mindset and strong customer service skills.
- Basic math and computer skills.
- Willingness to assist customers or retrieve merchandise from exterior areas.
Nice To Haves
- Previous leadership, key-holder, supervisory, or management experience is preferred.
- Experience using retail checkout systems is a plus.
- Bilingual applicants are encouraged to apply.
Responsibilities
- Support daily store operations and serve as Manager on Duty when needed.
- Deliver exceptional customer service and resolve customer concerns.
- Coach, train, and develop team members to meet company standards.
- Assist with recruiting, hiring, and retaining top talent.
- Help drive store sales, profitability, and performance goals.
- Maintain inventory accuracy and support asset protection initiatives.
- Open and close the store, including cash handling and operational procedures.
- Monitor loan and buying transactions to ensure compliance and accuracy.
- Maintain attractive merchandising and store presentation standards.
- Analyze performance metrics and support the achievement of business objectives.
- Build product knowledge across a wide variety of merchandise categories.
- Assist customers or retrieve merchandise from exterior areas when needed.
Benefits
- Unlimited commission, with associates able to earn 2–8% based on individual performance.
- Store performance bonus opportunities.
- Earned Wage Access available after day 2.
- Employee discounts starting day one.
- Vacation and sick/personal time based on tenure and applicable state/local requirements.
- 401(k) auto-enrollment after 6 months, subject to age requirements.
- Tuition reimbursement opportunities for eligible employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
