Assistant Retail Store Manager

AT&T•Taylor, MI

11d•Onsite

About The Position

The Assistant Retail Store Manager partners with the store manager to oversee the daily operation of an AT&T retail store. The role supports store operations, manages and develops a team, and helps ensure customers receive an excellent experience with AT&T products and services. Responsibilities include assisting with merchandising and product launches, helping meet and exceed sales objectives, and conducting outreach and promotional activities, including off-site events as needed. The Assistant Retail Store Manager coaches retail sales consultants to help them achieve sales and service goals. AT&T provides paid training to support leadership development.

Requirements

Excellent communication and leadership skills.
Three or more years of sales and/or customer experience in telecommunications or a related industry.
Prior management experience.
Well-developed planning, analytical, and problem-solving skills.
Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
Ability to collaborate with key stakeholders on initiatives beyond store walls.
Strategic perspective and ability to champion change.
Ability to inspire a team through high performance, collaboration, and teamwork.
Ability to utilize professional expertise to solve problems and analyze issues.
Initiative and a results-oriented approach.

Responsibilities

Partner with the store manager to oversee all aspects of daily store operations.
Help manage and develop the retail team.
Assist with merchandising and product launches.
Help meet and exceed sales objectives.
Ensure customers receive an extraordinary experience with AT&T products and services.
Conduct outreach and promotional activities, including off-site events as needed.
Coach retail sales consultants to help them meet sales and service goals.
Collaborate with key stakeholders on initiatives beyond store walls.
Champion change and use professional expertise to solve problems and analyze issues.
Take initiative and work toward creating results.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire.
Paid parental leave.
Paid caregiver leave.
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption reimbursement.
Short- and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
Employee Assistance Programs (EAP).
Employee wellness programs.
Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
Up to $18,000 in yearly commissions if all sales goals are met.
Paid training.