Retail Assistant Manager - Tempe Store

Salvation Army Careers•Tempe, AZ

11d•Onsite

About The Position

The Assistant Store Manager supports the Store Manager with the day-to-day operation of The Salvation Army Adult Rehabilitation Center thrift store in Tempe, which supports the Adult Rehabilitation Program. The role helps promote a positive shopping and donor experience and contributes to the success of the program and its participants. In the Store Manager’s absence, the Assistant Store Manager oversees day-to-day store operations and helps maintain effective service, staffing, merchandising, inventory, cash handling, safety, and loss-prevention practices. The role requires a high school diploma or GED (or equivalent), at least two years of retail management or supervisory experience, accurate POS and cash-register skills, a valid driver’s license and proof of insurance, and the ability to communicate effectively with management, employees, customers, and donors. Candidates must pass a background check that includes criminal history and the Sex Offender Registry. This is a full-time position paying $17.50 per hour. Stores operate seven days per week, and management determines schedules. Full-time associates may be scheduled for any full-time shift, including evenings, weekends, and holidays, so schedule flexibility is required. The Salvation Army will comply with applicable governmental orders and contractual COVID-19 safety obligations, including mandatory staff vaccination if required, and will consider religious or medical exemption requests when available.

Requirements

High school diploma, GED, or equivalent.
At least two years of previous retail management or supervisory experience.
Ability to accurately handle POS/cash-register operations and cash transactions.
Valid driver’s license and proof of insurance.
Must pass a background check, including Criminal History and Sex Offender Registry checks.
Ability to communicate effectively with management, fellow store employees, customers, and donors.
Ability to perform duties with or without reasonable accommodation.
Schedule flexibility to ensure adequate store coverage, including availability for evenings, weekends, and holidays.

Responsibilities

Partner with the Store Manager in the day-to-day operation of the store.
Oversee all day-to-day store operations when the Store Manager is absent.
Coach, train, and develop store employees.
Maintain positive customer, donor, and community relations; resolve complaints; and ensure service is quick and efficient.
Communicate personnel issues to Management when the Store Manager is absent.
Coordinate with the HR Generalist/Coordinator and District Sales Manager on disciplinary warnings, conference reports, employee evaluations, and goals as needed.
Maintain the store according to ARC merchandising standards and ensure adequate inventory levels.
When the Store Manager is absent, ensure Material Handlers work effectively and efficiently to meet daily Back Room Processing goals.
Ensure adequate change is available at the start of each day; safeguard register and safe cash; and bank cash receipts according to ARCC policy.
Assist the Store Manager in establishing and maintaining safety measures consistent with ARC policy and governmental regulations.
Implement appropriate loss-prevention measures.
Perform other written or verbal duties assigned by Management, Retail Directors, and Command Administration.