Retail Assistant Store Manager

Office Depot•Beaumont, TX

11d•$15 - $18

About The Position

The Retail Assistant Store Manager at Office Depot helps drive sales and service growth, develop a vibrant sales culture, maintain visual and merchandising standards, support freight and logistics activities, and prioritize client satisfaction. This role helps lead a customer-centric store environment, engages with the local community, and supports a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. The Assistant Manager is a Key Carrier and leader on duty. The role requires a flexible schedule aligned with business needs, including evenings, weekends, and occasional holidays. Full-time Assistant Managers must also perform External Key Carrier duties, including opening and closing the store. The position supports the management team in delivering memorable customer experiences, executing selling techniques and training, developing associates, and maintaining operational excellence. External Key Carrier duties include maintaining building and associate safety and security when other managers are absent, opening and closing the store, managing alarms and cash, balancing the store daily, and ensuring loss-prevention compliance. Periodic comprehensive third-party background checks may be required. The ODP Group describes itself as a provider of products, services, and technology solutions through a B2B distribution platform and omnichannel presence, including supply chain and distribution operations, sales professionals, online services, and Office Depot and OfficeMax retail stores. The company states that it is committed to a safe and healthy work environment and offers competitive salaries, a benefits package including a 401(k), opportunities for advancement, and possible eligibility for an incentive program.

Requirements

High school diploma or equivalent required.
Basic computer skills and ability to use job-related technology and systems.
Ability to work a flexible schedule based on business needs, including evenings, weekends, and occasional holidays.
Full-time Assistant Managers must be able to perform External Key Carrier responsibilities, including opening and closing duties.
Advanced selling skills and strong customer focus.
Ability to lead, coach, motivate, and manage conflict.
Strong problem-solving and time-management skills, including the ability to plan, prioritize, and execute.
Excellent verbal and written communication skills and ability to collaborate and work as part of a team.
Business acumen, accountability, drive for results, and sound decision-making.
Positive, engaging, action-oriented, adaptable, and passionate about the brand, products, services, and solutions.

Nice To Haves

Bachelor’s degree in Business, Marketing, Retail, or a related field.
1–3 years of related experience; retail, sales, customer-facing, and/or supervisory experience preferred.

Responsibilities

Partner with the management team to drive memorable customer experiences and client satisfaction.
Ensure execution of Office Depot selling techniques and sales training throughout the store.
Foster a sales-focused environment by assisting with associate training and development.
Model exceptional customer service and product expertise.
Process merchandise accurately and efficiently according to procedures, deadlines, and visual merchandising standards.
Identify process improvements and implement plans to reduce waste and inefficiencies.
Assist the General Manager with guidance and coaching to improve associate performance.
Contribute to sales and profitability through initiatives that improve conversion, Average Order Value (AOV), and customer satisfaction.
Guide, direct, and provide ongoing training to store associates, including Print Services associates.
Facilitate training on the business model and the range of services offered to clients and customers.
Observe, coach, and provide feedback to improve associate proficiency and foster trust and brand loyalty.
Provide input to the General Manager on associate performance, certifications, and competencies, exercising independent judgment.
Maintain building and associate safety and security when other managers are absent.
Perform opening and closing duties, including activating and deactivating the store alarm system, cash handling, and daily store balancing.
Ensure regular loss-prevention compliance and fulfill duties associated with the External Key Carrier designation.
Perform other duties as necessary.