Assistant Store Manager - Tempe location

The Salvation Army Thrift Store Phoenix•Tempe, AZ

23h•Onsite

About The Position

The Assistant Store Manager supports the day-to-day operation of The Salvation Army Adult Rehabilitation Center’s Tempe Thrift Store and partners with the Store Manager. The store supports the Adult Rehabilitation Program, a no-fee program helping men and women complete rehabilitation. The role contributes to a positive shopping and donor experience, effective customer service, and the success of the program and its participants. In the Store Manager’s absence, the Assistant Store Manager oversees day-to-day operations and helps ensure store employees, inventory processing, cash handling, merchandising, and safety practices meet organizational standards. The position pays $17.50 per hour. Stores operate seven days per week, and management determines schedules; full-time associates may work any full-time shift, including evenings, weekends, and holidays.

Requirements

High school diploma, GED, or equivalent; must provide a copy of the diploma or certificate.
At least 2 years of previous retail management or supervisory experience.
Ability to accurately handle POS/cash register operations and cash transactions.
Valid driver’s license and proof of insurance.
Must pass a background check, including Criminal History and Sex Offender Registry checks.
Ability to communicate effectively with management, fellow store employees, customers, and donors.
Ability to perform the duties with or without reasonable accommodation.
Must be flexible with scheduling to ensure adequate store coverage, including evenings, weekends, and holidays.

Responsibilities

Take an active role in and partner with the Store Manager on day-to-day store operations.
Manage day-to-day store operations when the Store Manager is absent.
Coach, train, and develop store employees.
Maintain good customer, donor, and community relations; ensure needs are met, complaints are resolved, and service is quick and efficient.
Communicate personnel issues to Management when the Store Manager is absent.
Issue disciplinary warnings, conference reports, employee evaluations, and goals as needed, coordinating with the HR Generalist/Coordinator and District Sales Manager.
Maintain ARC merchandising standards and adequate inventory levels.
In the Store Manager’s absence, ensure Material Handlers work effectively and efficiently to meet daily back-room processing goals.
Ensure adequate change is available at the beginning of each day; safeguard register and safe cash; and bank cash receipts according to ARCC policy.
Assist the Store Manager in establishing and maintaining safety measures consistent with ARC policy and governmental regulations.
Implement appropriate loss-prevention measures.
Perform other written or verbal duties assigned by Management, Retail Directors, and Command Administration.