Store Director Assistant - Fresh (Riviera Location)

Broulim's Fresh Foods•Ammon, ID

About The Position

The Store Director Assistant works closely with the Store Director to manage store operations and support the store team. The role assists with coordinating department activities, implementing store policies and procedures, and providing leadership to help ensure a positive customer experience and achieve store objectives. Duties include supporting inventory management, employee scheduling, customer service, sales strategies, performance monitoring, vendor coordination, and reporting.

Requirements

High school diploma or equivalent.
Availability to work flexible hours, including evenings, weekends, and holidays, as needed.
Ability to lift and carry objects weighing up to 50 pounds and stand for extended periods.
Knowledge of retail operations, including sales, inventory management, and customer service principles.
Understanding of store policies and procedures, safety protocols, and regulatory compliance requirements.
Strong leadership and interpersonal skills to communicate effectively with employees, customers, and vendors.
Excellent organizational and time management skills to prioritize tasks and meet deadlines in a fast-paced environment.
Analytical and problem-solving skills to identify issues, analyze data, and implement solutions.
Proficiency in Microsoft Office Suite and retail management software.
Ability to work independently with minimal supervision and collaboratively with a diverse team.
Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
Strong work ethic and attention to detail.
Customer-focused mindset and commitment to exceptional service and satisfaction.

Nice To Haves

Previous experience in retail management or a related field.
Knowledge of grocery industry practices and trends.
Familiarity with merchandising techniques and promotional strategies.

Responsibilities

Assist the Store Director in overseeing daily store operations, including inventory management, employee scheduling, and customer service.
Coordinate with department managers to support efficient workflow and compliance with company policies and procedures.
Provide leadership and guidance to employees through training, coaching, and performance evaluation.
Assist in developing and implementing strategies to drive sales and achieve financial targets.
Monitor store performance metrics, including sales trends, inventory levels, and customer feedback, and recommend improvements.
Resolve customer complaints and inquiries professionally and promptly, escalating issues to the Store Director when necessary.
Inspect store premises to help ensure cleanliness, safety, and compliance with health and safety regulations.
Collaborate with vendors and suppliers to maintain stock levels and negotiate pricing and terms.
Assist in preparing budgets, forecasts, and reports for senior management review.
Perform other duties assigned by the Store Director to support store objectives.