Store Director Assistant - Grocery (Riviera Location)
About The Position
The Store Director Assistant works closely with the Store Director to manage store operations, coordinate department activities, implement store policies and procedures, and provide leadership to the store team. The role supports a positive customer shopping experience and helps the store achieve its objectives. Duties include assisting with inventory management, employee scheduling, customer service, sales strategies, performance monitoring, complaint resolution, store inspections, vendor coordination, and preparation of budgets, forecasts, and reports. The position may also include other duties assigned by the Store Director.
Requirements
- High school diploma or equivalent.
- Knowledge of retail operations, including sales, inventory management, and customer service principles.
- Understanding of store policies and procedures, including safety protocols and regulatory compliance requirements.
- Familiarity with merchandising techniques and promotional strategies.
- Strong leadership, interpersonal, organizational, and time-management skills.
- Analytical and problem-solving skills.
- Proficiency with Microsoft Office Suite and retail management software.
- Ability to work independently and collaboratively with a diverse team.
- Ability to adapt to changing priorities and handle multiple tasks simultaneously.
- Strong work ethic and attention to detail.
- Customer-focused mindset and commitment to exceptional service.
- Availability to work flexible hours, including evenings, weekends, and holidays, as needed.
- Ability to lift and carry objects weighing up to 50 pounds and stand for extended periods.
Nice To Haves
- Previous experience in retail management or a related field is preferred.
- Knowledge of grocery industry practices and trends is advantageous.
Responsibilities
- Assist the Store Director in overseeing daily store operations, including inventory management, employee scheduling, and customer service.
- Coordinate with department managers to support efficient workflows and compliance with company policies and procedures.
- Lead and guide store employees through training, coaching, and performance evaluation.
- Assist in developing and implementing strategies to drive sales and achieve financial targets.
- Monitor store performance metrics, including sales trends, inventory levels, and customer feedback, and recommend improvements.
- Resolve customer complaints and inquiries professionally and promptly, escalating issues to the Store Director when necessary.
- Inspect store premises to ensure cleanliness, safety, and compliance with health and safety regulations.
- Collaborate with vendors and suppliers to maintain adequate stock and negotiate pricing and terms.
- Assist with preparing budgets, forecasts, and reports for senior management review.
- Perform other duties assigned by the Store Director to support store objectives.
Benefits
- Job security during difficult times, as Broulim's is categorized as an essential service.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
