Assistant Store Director

Albertsons Companies • Ukiah, CA

1d • $79,040 - $93,500

About The Position

The Assistant Store Director shares responsibility with the Store Director for the day-to-day operations of a retail grocery store and has overall responsibility when the Store Director is absent. Together with the Store Director, this role makes store-level decisions regarding hiring, training, disciplinary action, and scheduling. The company expects the Assistant Store Director to spend more than half of their time directing others, managing the enterprise, and performing activities closely related to those responsibilities. Employees who need additional support in carrying out these duties should inform their District Manager and/or Human Resources.

The position has primary responsibility for the store’s Front End and oversees store performance, cash, inventory, security, customer service, and staff. It involves planning and monitoring sales and labor, supporting strategies for product placement and presentation, maintaining product availability, and ensuring safe, clean, and compliant store operations. The Assistant Store Director also leads employee selection, training, development, performance management, and customer and employee complaint resolution.

The role requires a high school diploma or equivalent and at least four years of retail or managerial experience. One year of Assistant Manager experience managing a department or team in a multi-department retail, hospitality, or service operation, or two years of comparable Department Manager experience, is required. Retail grocery experience and a college degree are preferred. Travel is not required. The work may involve extended periods sitting, standing, or walking; handling objects up to approximately 55 pounds; and stooping, bending, twisting, and reaching. Holiday, evening, and weekend work may be required.

Requirements

• High school diploma or equivalent.
• At least four years of retail or managerial experience.
• Either one year of Assistant Manager experience managing a department or team in a multi-department retail, hospitality, or service operation, or two years of Department Manager experience with comparable responsibilities.
• Strong planning and organizational skills.
• Strong math and analytical skills.
• Demonstrated customer service and supervisory skills or related experience.
• Strong understanding of overall retail store operations.
• Strong verbal and written leadership and communication skills.
• Computer literacy.
• Ability to make sound decisions while working under time constraints.
• Ability to get along with others.
• Ability to sit, stand, or walk for extended periods; reach, lift, stack, and maneuver objects weighing up to approximately 55 pounds; and stoop, bend, twist, and reach as job duties require.
• Holiday, evening, and weekend work may be required.

Nice To Haves

• College degree.
• Retail grocery experience.

Responsibilities

• Manage the retail grocery store’s operations in the Store Director’s absence, including performance, cash control, inventory, security, customer service, and staff management.
• Oversee the store’s Front End, including supervising the front end manager and directing, disciplining, and evaluating front end clerks.
• Track and analyze store performance; forecast daily and weekly sales goals and take action to meet or exceed them.
• Communicate sales goals, department performance, and sales opportunities to staff.
• Forecast, schedule, and monitor labor in line with sales, productivity guidelines, and wage budgets; develop action plans to address cost-control issues.
• Support the Store Director in developing and executing strategies to improve product placement and appearance.
• Manage display accuracy and appearance for promotions; ensure products are properly displayed and ordered to maintain in-stock conditions.
• Manage store maintenance, cleanliness, safety, and sanitation issues.
• Oversee cash handling and accounting, and ensure the store is secured.
• Prioritize, plan, and coordinate work activities and manage time and resources to meet objectives on time.
• Ensure compliance with legal requirements and company policies and procedures, including money handling, check cashing, security, food safety, worker and customer safety, sanitation, consumer protection laws, and timely and accurate wage payments.
• Promote customer satisfaction by ensuring employees provide superior customer service through best practices, training, and coaching.
• Handle customer and employee complaints and make decisions to resolve them in the best interests of the customer or employee and the business.
• Select, train, develop, and manage the performance of store employees, with input from other management personnel; recommend hiring and disciplinary actions up to and including termination.
• Give constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify developmental assignments for others.
• Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions, if applicable.
• Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers, including handling complex or difficult situations.
• Motivate employees toward shared objectives and model company policies and procedures and a positive attitude.
• Interview and select applicants for hire and promotion.
• Manage the Safety Program, including compliance with company safety standards and the Hazardous Waste Program.

Benefits

• Diverse and inclusive work culture.
• Competitive pay with weekly payroll.
• Access to up to 50% of earned wages before payday through Stream.
• Associate discounts.
• Medical, dental, vision, and 401(k) benefits for eligible associates.
• Paid vacation, holidays, and sick leave, subject to eligibility.
• Training, career growth, and development opportunities.
• Benefits may include disability and life insurance, sick pay, paid time off or vacation pay, flexible time off, paid holidays, bereavement pay, and retirement benefits, including pension and/or 401(k) eligibility.
• Associates in this position may be eligible for a quarterly bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED