Assistant Store Director

Albertsons

7d

About The Position

The Assistant Store Director shares responsibility with the Store Director for the store’s day-to-day operations and has overall responsibility when the Store Director is absent. Together with the Store Director, this role makes store-level decisions about hiring, training, disciplinary action, and scheduling. The company expects Assistant Store Directors to spend more than half their time directing others, managing the enterprise, and performing activities directly related to those duties. They should notify their District Manager and/or Human Resources if they need additional training to perform these responsibilities.

The role has primary responsibility for the store’s Front End, including supervising the Front End Manager and directing, disciplining, and evaluating front-end clerks. The Assistant Store Director supports store performance, customer service, staffing, labor and cost control, merchandising, cash handling, security, safety, sanitation, and compliance with applicable laws, company policies, and procedures. The position also involves selecting, training, developing, and managing employees, resolving customer and employee complaints, and maintaining effective working relationships with colleagues, suppliers, customers, and union officials where applicable.

The current vacancy is at the listed store location, but store assignments may change due to operational needs. Travel is not required. The workday is fast-paced; holiday, evening, and weekend work may be required. The Northern California Division support office is in Pleasanton, California and supports 285 retail stores across northern California, northwestern Nevada, and Hawaii under the Safeway, Andronico’s, Vons, and Pak ‘n Save Foods banners.

Requirements

• High school diploma or equivalent required.
• Four or more years of retail or managerial experience required.
• At least one year of Assistant Manager experience managing a department or team within a multi-department retail, hospitality, or service operation, or two years of Department Manager experience with that responsibility.
• Strong planning and organizational skills.
• Strong math and analytical skills.
• Demonstrated customer service and supervisory skills or related experience.
• Strong understanding of overall retail store operations.
• Strong verbal and written leadership and communication skills.
• Computer literacy.
• Ability to make quality decisions while working under time constraints.
• Ability to get along with others.
• Ability to sit, stand, or walk for extended periods.
• Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 pounds.
• Ability to perform duties that may require stooping, bending, twisting, and reaching.
• Holiday, evening, and weekend work may be required.

Nice To Haves

• College degree preferred.
• Retail grocery experience preferred.

Responsibilities

• Manage store operations in the Store Director’s absence, including store performance, cash control, inventory, security, customer service, and staff management.
• Oversee Front End operations, including supervising the Front End Manager and directing, disciplining, and evaluating front-end clerks.
• Track and analyze store performance; forecast weekly and daily sales goals and take action to meet or exceed them.
• Communicate sales goals, department performance, and sales opportunities to staff.
• Forecast, schedule, and monitor labor against sales, productivity guidelines, and wage budgets; develop action plans to address cost-control issues.
• Support the Store Director in developing and executing strategies to improve product placement and appearance.
• Manage display accuracy and appearance, implement promotions, and ensure products are properly displayed and ordered to maintain in-stock conditions.
• Manage store maintenance, cleanliness, safety, and sanitation issues.
• Oversee cash handling and accounting, and ensure the store is secured.
• Prioritize, plan, and coordinate work activities and manage time and resources to meet work objectives on time.
• Ensure compliance with legal requirements and company policies and procedures, including money handling, check cashing, security, food safety, worker and customer safety, sanitation, consumer protection laws, and timely and accurate wage payment.
• Promote customer satisfaction and ensure employees deliver superior customer service through best practices, training, and coaching.
• Handle customer and employee complaints and make decisions to resolve them in the best possible manner for the customer or employee and the business.
• Select, train, develop, and manage store employees’ job performance, with input from other management personnel; effectively recommend hiring and disciplinary actions up to and including termination.
• Provide constructive suggestions and encouragement, set performance expectations, give honest feedback, and identify developmental assignments for others.
• Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions, if applicable.
• Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers, including effectively handling complex or difficult situations.
• Motivate others to perform their jobs and work toward common objectives.
• Follow company policies and procedures and serve as a role model who instills a positive attitude in others.
• Interview and select applicants for hire and promotion.
• Manage the Safety Program, including oversight of compliance with company safety standards and the Hazardous Waste Program.

Benefits

• Competitive pay with weekly payroll.
• Access to up to 50% of earned wages before payday through the company’s partnership with Stream.
• Associate discounts.
• Comprehensive benefits for eligible associates, including medical, dental, vision, and 401(k).
• Paid time off, including vacation, holidays, and sick leave, subject to eligibility.
• Training, career growth, and development opportunities.
• A quarterly bonus may be available to associates in this position.
• Benefits may include disability and life insurance, sick pay, PTO/vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits, including pension and/or 401(k) eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED