Assistant Store Director

Albertsons Companies • Burney, CA

7d • $79,040 - $93,500

About The Position

The Assistant Store Director shares responsibility with the Store Director for the day-to-day operations of a retail grocery store and assumes overall responsibility when the Store Director is absent. Together with the Store Director, this role makes store-level decisions regarding hiring, training, disciplinary action, and scheduling. The company expects the Assistant Store Director to spend more than half of their time directing others, managing the enterprise, and performing activities closely related to those duties. Employees who need additional support in these areas should inform their District Manager and/or Human Resources so training can be provided.

The role has primary responsibility for the store’s Front End and helps manage store performance, sales, labor, inventory, cash handling, security, customer service, staffing, product presentation, safety, and compliance. It involves leading and developing employees, addressing customer and employee concerns, and coordinating store operations to meet business objectives. Store assignments may change based on operational needs.

This position is part of Albertsons Companies. The Northern California Division support office in Pleasanton, California supports 285 stores across northern California, northwestern Nevada, and Hawaii. The company describes itself as a people-oriented food and drug retailer committed to customer service, innovation, well-being, and a diverse and inclusive workplace. Travel requirements are none. The work environment is fast-paced; holiday, evening, and weekend work may be required. The position may involve extended periods sitting, standing, or walking, handling objects weighing up to approximately 55 pounds, and using office equipment and computers.

Requirements

• High school diploma or equivalent required.
• At least four years of retail or managerial experience required.
• Either one year of Assistant Manager experience managing a department or team in a multi-department retail, hospitality, or service operation, or two years of Department Manager experience with comparable responsibility, required.
• Strong planning and organizational skills.
• Strong math and analytical skills.
• Demonstrated customer service and supervisory skills or related experience.
• Strong understanding of overall retail store operations.
• Strong verbal and written leadership and communication skills.
• Computer literacy.
• Ability to make quality decisions under time constraints.
• Ability to get along with others.
• Ability to sit, stand, or walk for extended periods; reach, lift, stack, and maneuver objects weighing up to approximately 55 pounds; and perform stooping, bending, twisting, and reaching as job duties require.
• Holiday, evening, and weekend work may be required.

Nice To Haves

• College degree preferred.
• Retail grocery experience preferred.

Responsibilities

• Manage the overall operation of a retail grocery store in the Store Director’s absence, including performance, cash, inventory, security, customer service, and staff.
• Manage the store’s Front End, including supervising the front end manager and directing, disciplining, and evaluating front end clerks.
• Track and analyze store performance, forecast weekly and daily sales goals, and take action to meet or exceed established goals.
• Communicate sales goals, department performance, and sales opportunities to staff.
• Forecast, schedule, and monitor labor according to sales, productivity guidelines, and wage budgets; develop action plans to address cost-control issues.
• Support the Store Director in developing and executing strategies to improve product placement and appearance.
• Manage display accuracy and appearance, implement promotions, and ensure products are properly displayed and ordered to maintain in-stock conditions.
• Manage store maintenance, cleanliness, safety, and sanitation issues.
• Oversee cash handling and accounting, and ensure the store is secured.
• Prioritize, plan, and coordinate work activities and manage time and resources to meet objectives on time.
• Ensure compliance with legal requirements and company policies and procedures, including money handling, check cashing, security, food and worker safety, sanitation, consumer protection, and timely and accurate wage payment.
• Promote customer satisfaction by ensuring employees provide superior customer service through best practices, training, and coaching.
• Handle customer and employee complaints and make decisions to resolve them in the best interests of the customer or employee and the business.
• Select, train, develop, and manage employee performance, with input from other management personnel; recommend hiring and disciplinary action, up to and including termination.
• Provide constructive suggestions and encouragement, set performance expectations, give honest feedback, and identify developmental assignments for others.
• Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions, if applicable.
• Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers, including when handling complex or difficult situations.
• Motivate others toward shared objectives and model compliance with company policies and procedures and a positive attitude.
• Interview and select applicants for hire and promotion.
• Manage the Safety Program, including overseeing compliance with company safety standards and the Hazardous Waste Program.

Benefits

• Diverse and inclusive work culture.
• Competitive pay with weekly payroll.
• Access to up to 50% of earned wages before payday through the company’s Stream partnership.
• Associate discounts.
• Comprehensive benefits for eligible associates, including medical, dental, vision, and 401(k).
• Paid time off, including vacation, holidays, and sick leave, subject to eligibility.
• Training, career growth, and development support.
• Benefits may include disability and life insurance, sick pay, PTO/vacation pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401(k) eligibility).
• Associates in this position may be eligible for a quarterly bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED