Assistant Store Manager - Fresh

Brookshire Grocery Company•Abbeville, LA

5d•Onsite

About The Position

The Assistant Store Manager - Fresh is responsible for managing fresh perimeter departments, including bakery, deli, produce, and market. The role ensures product quality, food and physical safety, and appropriate inventory levels; oversees merchandising plans and compliance with Company standards and procedures; supports store sales and profit goals using acceptable business practices; and promotes customer service. The position carries out partner-management responsibilities, including hiring, training, developing, scheduling, assigning and directing work, evaluating performance, and addressing complaints and performance issues. It supports store operations through inventory and sales analysis, food safety and quality oversight, merchandising, loss prevention, expense management, and customer engagement. The role frequently opens or closes the store and helps ensure that staffing, cash management, store presentation, and operating conditions support a safe and positive shopping experience. Work is generally performed in a retail store, with occasional exposure to outdoor weather, extreme cold or heat, wet or slippery conditions, and cleaning agents. The role requires variable shifts, including nights, weekends, and holidays, as well as regular standing and walking and lifting items up to 75 pounds on occasion.

Requirements

Minimum age of 18; must be at least 21 to drive for Company business under the BGC Business Driver Policy.
Associate degree in a related field and at least two years of related experience, or an equivalent combination of experience and/or higher education.
Advanced knowledge of retail grocery store operations.
Intermediate understanding of Company checkout policies and procedures; applicable state laws for alcohol, tobacco, and lottery sales; anti-money-laundering and other regulations for monetary transactions; cash registers; and on-site fuel station procedures, if applicable.
Basic mathematical skills.
Ability to lead and motivate others and communicate effectively in writing and verbally with customers and partners.
Ability to remain professional and courteous with customers.
Ability to organize, prioritize, manage time, prepare reports and business correspondence, and carry out short-term strategic objectives aligned with Company initiatives.
Attention to detail and ability to multitask in a fast-paced environment.
Ability to evaluate partner performance and make corrections tactfully.
Ability to maintain confidentiality and learn new technology systems, methods, and processes.
Ability to perform basic Microsoft Office functions.
Ability to work safely with sharp objects such as knives and box cutters and operate a manual or electric pallet jack.
Must obtain HIPAA certification through the Company LEARN/LMS program within two weeks of starting in the role.
Must obtain Tobacco/Alcohol certification (TABC/LACT/AATC/ABLE) through the Company LEARN/LMS program within two weeks of starting in the role, where applicable.
Must obtain Manager Food Safety certification through the Company LEARN/LMS program within two weeks of starting in the role.
Must obtain Anti-Money Laundering (AML) certification through the Company LEARN/LMS program within two weeks of starting in the role.
Attendance at work is required.

Responsibilities

Manage fresh perimeter departments, including bakery, deli, produce, and market, ensuring product quality, food and physical safety, and appropriate inventory levels.
Interview, hire, train, develop, schedule, assign, and direct partners; appraise performance, reward or discipline partners, and resolve complaints and problems.
Ensure effective training for partners in supervised departments.
Review historical data to forecast sales from advertisements and promotions; manage inventory and in-stock levels; review profit and loss, sales, shrink, and labor data and report related issues to upper management.
Maintain and improve sales performance, cash flow, public relations, product quality, and work standards.
Frequently open or close the store and ensure adequate staffing, store presentation, safety, responsiveness, and fiscal management of cash and monetary assets.
Enforce quality-control and food-safety standards across departments, ensure products are properly dated and rotated, and maintain cooler and freezer organization.
Verify compliance with proper cooking and holding temperatures.
Conduct store inspections and take action to ensure conditions meet Company standards.
Review planograms and execute merchandising plans, displays, store layouts, and category-management promotions; ensure pricing and signage are accurate.
Develop and implement loss-prevention and shrink-reduction initiatives and strategies.
Plan short-term strategic objectives aligned with banner strategies, anticipate problems, and revise plans as circumstances change.
Assist in directing store operations and managing operating expenses to maximize cash flow, EBITDA, sales, gross margin, and net profit.
Maintain a clean, safe, and sanitary working and shopping environment by following Company safety procedures.
Provide exemplary customer service, model expected conduct, greet customers, answer questions, and respond to complaints while enforcing customer-engagement standards.
Check inventory on trucks, unload products, and ensure accuracy of inventory, product ordering, and related paperwork.
Work variable shifts, including nights, weekends, and holidays.
Remain attentive to hazards, remedy them or place appropriate warning signs or devices when reasonably possible, and report hazards that cannot be remedied promptly to a supervisor.