Assistant Store Manager - Fresh - 46 Hours

Brookshire Grocery Company•Mansfield, LA
•Onsite

About The Position

Brookshire Grocery Company is hiring an Assistant Store Manager – Fresh to manage the store’s fresh perimeter departments, including bakery, deli, produce, and market. The role is responsible for product quality, food and physical safety, inventory levels, merchandising execution, compliance with Company standards and procedures, store sales and profits, and customer service. The Assistant Store Manager carries out management responsibilities for partners, including hiring, training, development, work assignments, performance reviews, discipline, scheduling, and resolving complaints. The role reviews sales and financial data, manages inventory and staffing, supports store operations and expense management, and provides summaries of relevant issues to upper management. The position frequently involves opening or closing the store and ensuring the store is ready for customers. The role also oversees food safety, product rotation, cooler and freezer organization, store inspections, merchandising, pricing and signage, loss prevention, and customer engagement. The Assistant Store Manager helps develop short-term objectives aligned with Company strategies and supports achievement of cash flow, EBITDA, sales, gross margin, and net profit goals. The position is generally performed in a retail store. It includes variable shifts and may involve nights, weekends, and holidays. The role requires obtaining several Company certifications through its LEARN/LMS program within two weeks of starting, where applicable.

Requirements

  • Minimum age of 18.
  • An associate degree in a related field and two or more years of related experience, or an equivalent combination of experience and/or higher education.
  • Advanced knowledge of retail grocery store operations.
  • Intermediate understanding of Company checkout policies and procedures.
  • Intermediate knowledge of applicable state laws regarding the sale of alcohol, tobacco, and lottery.
  • Intermediate knowledge of anti-money laundering and other government regulations relating to monetary transactions.
  • Intermediate knowledge of cash registers.
  • Intermediate knowledge of on-site fuel station procedures, if applicable.
  • Basic mathematical skills.
  • Ability to lead and motivate others and communicate effectively in writing and verbally with customers and partners.
  • Ability to remain professional and courteous with customers, organize and prioritize work, manage time, prepare reports and business correspondence, and maintain confidentiality.
  • Ability to carry out short-term strategic objectives, multitask in a fast-paced environment, evaluate partner performance, and make corrections tactfully.
  • Ability to learn new technology systems, methods, and processes and perform basic Microsoft Office functions.
  • Ability to work safely with sharp objects such as knives and box cutters and to operate a manual or electric pallet jack.
  • Ability to work variable shifts, including nights, weekends, and holidays.
  • Must obtain HIPAA certification through the Company LEARN/LMS program within two weeks of starting.
  • Must obtain Tobacco/Alcohol certification (TABC/LACT/AATC/ABLE) through the Company LEARN/LMS program within two weeks of starting, where applicable.
  • Must obtain Manager Food Safety certification through the Company LEARN/LMS program within two weeks of starting.
  • Must obtain Anti-Money Laundering certification through the Company LEARN/LMS program within two weeks of starting.
  • Continuously use close and distance vision, depth perception, or the ability to focus; stand or walk; and talk and hear.
  • Frequently use hands for reaching, touching, or handling; perform fine finger movements; bend, kneel, or squat; and push, pull, maneuver, or lift objects up to 40 pounds.
  • Occasionally push, pull, maneuver, or lift objects up to 75 pounds.
  • Attendance at work is required.

Responsibilities

  • Manage the bakery, deli, produce, and market departments, including product quality, food and physical safety, and inventory stock levels.
  • Interview, hire, train, develop, schedule, assign, direct, appraise, reward, and discipline partners; address complaints and resolve problems.
  • Ensure effective training of partners in supervised departments.
  • Review historical data to predict sales from advertisements and promotions, manage inventory and in-stock levels, and review profit and loss, sales, shrink, and labor data.
  • Provide verbal or written summaries to upper management regarding sales, profit, shrink, labor, and related issues.
  • Maintain and improve sales performance, cash flow, public relations, product quality, and work standards.
  • Frequently open or close the store and ensure it is presentable, adequately staffed, safe, responsive, and fiscally managed.
  • Enforce quality control and food safety standards; ensure dated products are stocked and rotated properly and coolers and freezers are organized.
  • Verify adherence to proper cooking and holding temperatures.
  • Conduct store inspections and take action to ensure conditions meet Company standards.
  • Review planograms and execute merchandising plans, displays, store layouts, and category promotions; ensure prices and signage are accurate.
  • Develop and implement loss-prevention and shrink-reduction initiatives.
  • Plan short-term objectives aligned with banner strategies, anticipate problems, and revise plans as circumstances change.
  • Assist in directing store operations and managing expenses to maximize cash flow, EBITDA, sales, gross margin, and net profit.
  • Maintain a clean, safe, and sanitary working and shopping environment by following Company safety procedures.
  • Model exemplary customer service and enforce customer engagement standards, including greeting customers, answering questions, and responding to complaints.
  • Check inventory on trucks, unload products, and ensure accuracy of inventory, product ordering, and associated paperwork.
  • Identify potential hazards, remedy them or place appropriate warning signs or devices as soon as reasonably possible, and report hazards that cannot be immediately remedied to a supervisor.

Benefits

  • Comprehensive medical, vision, dental, and prescription coverage.
  • Paid time off.
  • A 401(k) plan to which the Company contributes.
  • Exclusive employee discounts.
  • Scholarships and educational support.
  • Access to a 205-acre outdoor recreation area.
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