Assistant Store Manager - 46 Hours

Brookshire Grocery Company•Mansfield, LA

3d•Onsite

About The Position

The Assistant Store Manager manages staff and operations across various store departments to ensure product quality, food and physical safety, and appropriate inventory levels. The role oversees merchandising plans and adherence to company standards and procedures, manages store sales and profits using acceptable business practices, and promotes customer service. The position carries out management responsibilities for partners, including interviewing, hiring, training, developing, assigning and directing work, evaluating performance, rewarding and disciplining, scheduling, and resolving complaints and problems. It also supports store operations, sales and profitability, cash flow, asset protection, safety, food safety, inventory, pricing, and merchandising. The role frequently opens or closes the store and works variable shifts, including nights, weekends, and holidays. The job requires an associate degree in a related field and at least two years of related experience, or an equivalent combination of experience and/or higher education. Required Company LEARN/LMS certifications include HIPAA, applicable tobacco/alcohol certification, Manager Food Safety, and Anti-Money Laundering, each within two weeks of starting in the role.

Requirements

At least 18 years of age.
At least 21 years of age to drive for Company business under the BGC Business Driver Policy.
An associate degree in a related field and two or more years of related experience, or an equivalent combination of experience and/or higher education.
Advanced knowledge of retail grocery store operations.
Intermediate understanding of Company checkout policies and procedures; applicable state laws concerning alcohol, tobacco, and lottery sales; anti-money-laundering and other government regulations for monetary transactions; cash registers; and on-site fuel station procedures, if applicable.
Basic mathematical skills.
Ability to lead and motivate others and communicate effectively in writing and verbally with customers and partners.
Ability to remain professional and courteous with customers.
Ability to organize, prioritize, manage time, prepare reports and business correspondence, and carry out short-term strategic objectives aligned with Company initiatives.
Attention to detail and ability to multitask in a fast-paced environment.
Ability to evaluate partner performance and tactfully make corrections as needed.
Ability to maintain confidentiality regarding sensitive information.
Ability to learn new technology systems, methods, and processes and perform basic Microsoft Office functions.
Ability to work safely with sharp objects such as knives and box cutters and operate a manual or electric pallet jack.
Ability to work variable shifts, including nights, weekends, and holidays.
Ability to notice potential hazards, remedy them or place appropriate warnings as soon as reasonably possible, and report hazards that cannot be immediately remedied to a supervisor.
Obtain HIPAA certification through the Company LEARN/LMS program within two weeks of starting in the role.
Obtain applicable Tobacco/Alcohol certification (TABC/LACT/AATC/ABLE) through the Company LEARN/LMS program within two weeks of starting in the role.
Obtain Manager Food Safety certification through the Company LEARN/LMS program within two weeks of starting in the role.
Obtain Anti-Money Laundering certification through the Company LEARN/LMS program within two weeks of starting in the role.
Attendance at work is required.

Responsibilities

Manage partners, including interviewing, hiring, training and development, work assignments, performance appraisals, rewards and discipline, scheduling, and resolving complaints and problems.
Ensure effective training of partners in supervised departments.
Review historical sales data to anticipate sales from advertisements and promotions; manage inventory and in-stock levels; review profit and loss, sales, shrink, and labor data and report related issues to upper management.
Maintain and improve sales performance, cash flow, public relations, product quality, and work standards.
Frequently open and close the store; maintain store presentation, adequate staffing, safety, responsiveness, and fiscal management of cash and monetary assets.
Oversee asset protection, including alarm systems, key control, and merchandise protection.
Lead safety processes, including monthly self-inspections, safety team meetings, incident reporting, and safety-supply management.
Enforce quality-control and food-safety standards across departments and ensure dated products are stocked and rotated properly.
Conduct store inspections and take action to ensure conditions meet Company standards.
Oversee pricing and direct store delivery duties, including price verification, signage accuracy, backroom organization, and backdoor security.
Review planograms and execute merchandising plans through displays, store layouts, and category-management promotions.
Develop and implement loss-prevention and shrink-reduction initiatives and strategies.
Plan short-term strategic objectives aligned with banner strategies, anticipate problems, and revise plans as circumstances change.
Assist in directing store operations and managing expenses to maximize cash flow, EBITDA, sales, gross margin, and net profit.
Maintain a clean, safe, and sanitary working and shopping environment by following Company safety procedures.
Model exemplary customer service and enforce customer-engagement standards, including greeting customers, answering questions, and responding to complaints.
Check inventory on trucks, unload products, and ensure accuracy of inventory, product ordering, and related paperwork.