Assistant Store Manager - 46 Hours

Brookshire's•Mansfield, LA

1d•Onsite

About The Position

The Assistant Store Manager manages staff and operations across various store departments to ensure product quality, food and physical safety, and appropriate inventory levels. The role oversees merchandising plans, adherence to Company standards and procedures, store sales and profits, and customer service. It also assists in directing store operations and managing expenses to support cash flow, EBITDA, sales, gross margin, and net profit. The position includes hiring, training, developing, scheduling, and evaluating partners; maintaining store presentation and safety; managing inventory, pricing, cash, and asset protection; and enforcing food safety and quality standards. The Assistant Store Manager frequently opens and closes the store and works variable shifts, including nights, weekends, and holidays. Work is generally performed in a retail store, with occasional exposure to outdoor weather, extreme temperatures, wet or slippery conditions, and cleaning agents.

Requirements

Minimum age of 18; must be at least 21 to drive for Company business under the BGC Business Driver Policy.
Associate degree in a related field and two or more years of related experience, or an equivalent combination of experience and/or higher education.
Advanced knowledge of retail grocery store operations.
Intermediate understanding of Company checkout policies and procedures.
Intermediate knowledge of and compliance with state laws regarding alcohol, tobacco, and lottery sales, where applicable.
Intermediate knowledge of anti-money laundering and other government regulations relating to monetary transactions.
Intermediate knowledge of cash registers and, if applicable, on-site fuel station procedures.
Basic mathematical skills.
Ability to lead and motivate others and communicate effectively with customers and partners in writing and verbally.
Ability to remain professional and courteous with customers.
Ability to organize, prioritize, and manage time; prepare reports and business correspondence; and attend to detail.
Ability to carry out short-term strategic objectives aligned with Company initiatives, multitask, and work in a fast-paced environment.
Ability to evaluate partner performance and tactfully make corrections as needed.
Ability to maintain confidentiality regarding sensitive information.
Ability to learn new technology systems, methods, and processes and perform basic Microsoft Office functions.
Ability to work safely with sharp objects such as knives and box cutters and operate a manual or electric pallet jack.
Must obtain HIPAA certification through the Company LEARN/LMS program within two weeks of starting in the role.
Must obtain Tobacco/Alcohol certification (TABC/LACT/AATC/ABLE) through the Company LEARN/LMS program within two weeks of starting in the role, where applicable.
Must obtain Manager Food Safety certification through the Company LEARN/LMS program within two weeks of starting in the role.
Must obtain Anti-Money Laundering (AML) certification through the Company LEARN/LMS program within two weeks of starting in the role.
Physical ability to continuously use close and distance vision, depth perception, or focus; stand or walk; and talk and hear.
Physical ability to frequently reach, touch, handle, use fine finger movements, bend, kneel, or squat; push, pull, maneuver, or lift objects up to 40 pounds; and occasionally push, pull, maneuver, or lift objects up to 75 pounds.
Attendance at work is required.

Responsibilities

Interview, hire, train, develop, schedule, assign, direct, appraise, reward, and discipline partners; address complaints and resolve problems.
Ensure effective training of partners within supervised departments.
Review historical data to predict sales from advertisements and promotions.
Manage inventory using item management processes to maintain satisfactory in-stock levels.
Review profit and loss, sales, shrink, and labor data, and report related issues to upper management verbally or in writing.
Maintain and improve sales performance, cash flow, public relations, product quality, and work standards.
Frequently open and close the store.
Maintain store presentation, adequate staffing, safety, responsiveness, and proper fiscal management of cash and monetary assets.
Oversee asset protection processes, including alarm systems, key control, and merchandise protection.
Lead safety processes, including monthly self-inspections, safety team meetings, incident reporting, and safety-supply management.
Enforce quality-control and food-safety standards across multiple departments and ensure dated products are properly stocked and rotated.
Conduct store inspections and take action to ensure conditions meet Company standards.
Oversee pricing and direct store delivery duties, including price verifications, signage accuracy, backroom organization, and backdoor security.
Review planograms and carry out merchandising plans using displays, store layouts, and category-management promotions to increase sales.
Develop and implement loss-prevention and shrink-reduction initiatives and strategies.
Plan short-term strategic objectives aligned with banner strategies, anticipate problems, and adjust plans as circumstances change.
Assist in directing store operations and managing operating expenses to maximize cash flow, EBITDA, sales, gross margin, and net profit.
Maintain a clean, safe, and sanitary work and shopping environment by following Company safety procedures.
Model exemplary customer service and enforce customer-engagement standards, including greeting customers, answering questions, and responding to complaints.
Check inventory on trucks, unload products, and ensure accuracy of inventory, product ordering, and related paperwork.
Work variable shifts, including nights, weekends, and holidays.
Identify potential hazards, remedy them or place appropriate warning signs or devices as soon as reasonably possible, and report hazards that cannot be immediately remedied to a supervisor.