Fast and Fresh Assistant Manager

Hy-Vee, Inc. • Des Moines, IA

2d

About The Position

The Fast & Fresh Assistant Department Manager assists the Fast & Fresh Manager in setting department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability. The role presents quality products to customers at competitive retail prices and supports department operations, staff, and customer service.

Requirements

• High school education or more than one year of related work experience.
• Ability to solve practical problems involving a variety of variables and limited standardization, and to interpret instructions.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people by providing basic direction.
• Ability to perform medium physical work, including exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
• Visual ability to see at near and far distances, with or without correction, and to perceive depth, color, and field of vision.
• Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
• Successful completion of a pre-employment drug screen is a condition of employment.

Responsibilities

• Provide prompt, efficient, and friendly customer service, treating customers with care, concern, and patience.
• Greet customers, learn and use their names when possible, and assist them with finding or reaching products, handling heavy items, and sharing suggestions or requests.
• Answer telephone calls promptly and provide helpful customer service.
• Act on issues when the C-Store Manager is absent.
• Fill displays and work in the sales area; perform departmental duties as needed.
• Count cash drawers and maintain cash accountability records.
• Assist the Fast & Fresh Department Manager with additional work, including the monthly inventory process.
• Instruct, assign, review, and plan the work of employees; maintain standards and coordinate activities.
• Attend meetings as required.
• Follow company policies and individual store guidelines, and report to work as scheduled and on time.
• Perform other job-related duties and special projects as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED