Fast and Fresh Assistant Manager

Hy-Vee, Inc.•Rochester, MN
•$19 - $24

About The Position

The Fast & Fresh Assistant Department Manager assists the Fast & Fresh Manager in setting department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability. The role helps present quality products at competitive retail prices and supports daily department operations, including customer service, sales-area upkeep, cash accountability, and inventory. The position supervises Fast and Fresh employees and is accountable to the District Store Director, Store Manager, the Assistant Managers of Store Operations, Perishables, and Health Wellness Home, and the Fast & Fresh Department Manager. The anticipated starting wage is $19.00 to $23.75 per hour, depending on experience. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • Must be at least 18 years old.
  • High school education or more than one year of related work experience.
  • Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people by providing basic direction.
  • Ability to perform medium physical work, exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
  • Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Successful completion of a pre-employment drug screen.

Responsibilities

  • Provide prompt, efficient, friendly customer service and treat customers with care, concern, and patience.
  • Smile and greet customers throughout the store, learn customers’ names, and address them by name when possible.
  • Assist customers by escorting them to products, retrieving out-of-reach items, loading or unloading heavy items, passing along suggestions or requests, and otherwise improving their shopping experience.
  • Answer telephone calls promptly and provide friendly, helpful service.
  • Act on issues when the C-Store Manager is absent.
  • Fill displays and work in the sales area.
  • Perform departmental duties as needed.
  • Count cash drawers and maintain cash accountability records.
  • Assist the Fast & Fresh Department Manager with additional work as needed.
  • Assist with the monthly inventory process and attend meetings as required.
  • Instruct, assign, review, and plan the work of others; maintain standards and coordinate activities.
  • Follow company policies and individual store guidelines, and report to work as scheduled and on time.
  • Perform other job-related duties and special projects as required.
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