Fast and Fresh assistant manager

Hy-Vee, Inc.•Maryville, MO

About The Position

The Fast & Fresh Assistant Department Manager assists the Fast & Fresh Manager in setting department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability. The role helps present high-quality products at competitive retail prices and provides prompt, efficient, and friendly service to customers. It also supports department operations, employee work coordination, cash accountability, inventory, and other duties as needed.

Requirements

  • High school education or more than one year of related work experience.
  • Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people and provide basic direction.
  • Ability to perform medium physical work, exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
  • Ability to perform the listed physical activities, including climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
  • Vision requirements include near and distance vision, depth perception, color vision, and field of vision, with or without correction.
  • Successful completion of a pre-employment drug screen is required.

Responsibilities

  • Provide prompt, efficient, friendly, patient, and caring customer service.
  • Greet customers and make an effort to learn and use their names.
  • Help customers locate products, reach items, load or unload heavy items, and share suggestions or requests.
  • Answer the telephone promptly and provide helpful service to callers.
  • Act on issues when the C-Store Manager is absent.
  • Fill displays and work in the sales area.
  • Perform departmental duties as needed.
  • Count cash drawers and maintain cash accountability records.
  • Assist the Fast & Fresh Department Manager with additional work as needed.
  • Assist with the monthly inventory process.
  • Instruct, assign, review, and plan the work of others; maintain standards and coordinate activities.
  • Attend meetings as required and perform other job-related duties and special projects.
  • Follow company policies and individual store guidelines, and report to work as scheduled and on time.
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