Fast and Fresh Assistant Manager

Hy-Vee, Inc.•Waterloo, IA

About The Position

The Fast & Fresh Assistant Department Manager assists the Fast & Fresh Manager in setting department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability. The position helps present quality products at competitive retail prices and supports customer service and daily department operations. The role supervises Fast and Fresh employees and is accountable to the District Store Director, Store Manager, the Assistant Managers of Store Operations, Perishables, and Health Wellness Home, and the Fast & Fresh Department Manager. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school education or more than one year of related work experience.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people and provide basic direction.
Ability to perform medium physical work: exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, friendly customer service and treat customers with care, concern, and patience.
Greet customers, learn their names when possible, and help them locate or reach products, handle heavy items, and communicate suggestions or requests.
Answer the telephone promptly and provide helpful service to callers.
Act on issues when the C-Store Manager is absent.
Fill displays and work in the sales area; perform departmental duties as needed.
Count cash drawers and maintain cash accountability records.
Instruct, assign, review, and plan the work of employees; maintain standards and coordinate activities.
Assist the Fast & Fresh Department Manager with additional work and the monthly inventory process.
Attend meetings as required.
Follow company policies and individual store guidelines and report to work as scheduled and on time.
Perform other job-related duties and special projects as required.