Assistant Location Manager

First Student•White Bear Lake, MN

1d•$70,000 - $80,000

About The Position

The Assistant Transportation Manager assists the Contractual Manager in supervising daily transportation operations, monitoring performance, identifying safety issues, and resolving conflicts. The role helps ensure home-to-school routes are covered efficiently and on time, supports drivers and dispatch staff, investigates client concerns, and contributes to safety and service goals. The position requires regular extended hours, including weekends, and a working vehicle for travel within the service area as needed. The role requires English proficiency because training, safety communications, company policies, employment documents, and other job-related communications must be conducted in English under applicable requirements, including U.S. Department of Transportation regulations. First Student describes its workplace as a positive and rewarding environment and offers career advancement opportunities, security, and training. The company states it has 120,000 staff and more than 2.5 billion customers worldwide, and separately describes its employee family as 60,000+ employees transporting more than 5 million students and passengers each day.

Requirements

High school diploma or equivalent.
3–5 years of experience in transportation.
2–3 years of supervisory experience.
Computer literacy, including Microsoft Word, Excel, and Outlook.
Familiarity with basic vehicle mechanic processes and maintenance.
Ability to prioritize tasks effectively and manage time effectively.
Ability to work extended hours regularly, including weekends.
Possess a working vehicle to travel within the service area as needed.
English proficiency for job-related training, safety communications, company policies, employment documents, and other communications.

Responsibilities

Ensure home-to-school routes are covered in a timely and efficient manner.
Interface with drivers regarding concerns and performance issues.
Investigate client complaints and coordinate resolutions.
Ensure achievement of on-time performance goals.
Monitor driver safety and make Injury Prevention contacts with drivers to identify and resolve safety issues.
Assist the Contractual Manager with reviewing and resolving union grievances.
Ensure dispatch staff assigns spare drivers and buses as required to provide on-time route coverage.
Audit and correct athletic trip invoices in accordance with company guidelines.