Location Manager

Dattco•South Windsor, CT

21h•Onsite

About The Position

DATTCO is hiring a School Bus Location Manager for its CREC South Windsor, Connecticut location. The Location Manager leads the employees and oversees the day-to-day operation of a school bus location, with responsibility for delivering safe, reliable transportation, maintaining customer relationships, and managing a profitable operation. The role affects location safety, service quality, employee engagement, and financial results, and contributes to DATTCO’s standing in the community and development of future operational leaders. The manager plans and coordinates location activities; oversees routing, dispatch, drivers, buses, safety, and maintenance; and ensures regulatory compliance. The position also manages billing, payroll records, labor and operating expenses, and location funds. Workforce responsibilities include hiring, onboarding, route assignments, conflict resolution, discipline, and oversight of training. The manager responds to concerns from school departments, parents, and students and initiates corrective action to resolve service issues.

Requirements

At least 3 years of supervisory experience; transportation experience is preferred.
Some college coursework or relevant industry experience.
Strong interpersonal skills and the ability to create and lead a strong team environment.
Excellent problem-solving skills in a fast-paced setting.
Strong communication skills across employees and school personnel.
Ability to manage multiple priorities simultaneously.
Strong technology skills, including proficiency in Microsoft Windows and the ability to learn new computer systems.
Ability to lift, carry, push, or pull up to 50 pounds occasionally.
Ability to enter and exit a vehicle repeatedly and perform required vehicle inspections.
Ability to bend, kneel, reach, climb stairs, and use vehicle safety equipment.
Ability to assist passengers during boarding, exiting, and emergency evacuations.

Nice To Haves

Transportation supervisory experience.

Responsibilities

Plan, direct, and coordinate the activities of a school bus location.
Plan and assign routes among multiple locations, and update and maintain routes using Traversa or other routing software.
Coordinate operations across dispatch, drivers, buses, safety, and maintenance.
Ensure drivers follow state and federal regulations.
Manage the parent app through Power School to enable parent and student bus tracking.
Prepare and manage location billing.
Monitor and control labor and operating expenses.
Process and maintain payroll records.
Oversee monthly billing and monies due into the location, including petty cash.
Coordinate review of dispatch sheets against drivers’ daily time.
Ensure the facility is safe and operational.
Hire, interview, and onboard new employees.
Review driver bids and assign routes and charters.
Handle conflicts and administer progressive discipline.
Carry out supervisory responsibilities in accordance with company policies and applicable laws.
Oversee the location training program to support its success and workforce growth.
Respond to school department, parent, and student concerns.
Initiate corrective actions to resolve service issues.
Answer routine phone, mail, and inquiry requests.