Location Manager

Dattco•Middletown, CT

20h•Onsite

About The Position

DATTCO is hiring a School Bus Location Manager for its Middletown, Connecticut location. This leadership role oversees all aspects of a school bus location, leading employees to provide safe, reliable transportation while maintaining customer relationships and managing a profitable operation. The manager is responsible for the location’s overall performance, affecting safety, service quality, employee engagement, and financial results. By leading daily operations and building strong relationships with customers and employees, the role supports consistent service and DATTCO’s reputation in the community, while helping develop future operational leaders. The role includes planning and coordinating location operations; managing routes, dispatch, drivers, buses, safety, maintenance, billing, expenses, payroll, and facility readiness; hiring and supervising employees; overseeing training; and responding to concerns from school departments, parents, and students. Physical duties include handling items up to 50 pounds occasionally, repeatedly entering and exiting vehicles, conducting vehicle inspections, and assisting passengers with boarding, exiting, and emergency evacuations. DATTCO provides reasonable accommodations to qualified individuals with disabilities, consistent with applicable federal and state law.

Requirements

At least 3 years of supervisory experience; transportation experience is preferred.
Some college coursework or relevant industry experience.
Strong interpersonal skills and ability to create and lead a strong team environment.
Excellent problem-solving skills in a fast-paced setting.
Strong communication skills across employees and school personnel.
Ability to manage multiple priorities simultaneously.
Strong technology skills, including proficiency in Microsoft Windows and ability to learn new computer systems.
Ability to lift, carry, push, or pull up to 50 pounds occasionally.
Ability to enter and exit vehicles repeatedly and perform required vehicle inspections.
Ability to bend, kneel, reach, climb stairs, and use vehicle safety equipment.
Ability to assist passengers during boarding, exiting, and emergency evacuations.

Nice To Haves

Transportation supervisory experience.

Responsibilities

Plan, direct, and coordinate the activities of a school bus location.
Update and maintain routes using Traversa or other routing software.
Coordinate operations across dispatch, drivers, buses, safety, and maintenance.
Ensure drivers follow state and federal regulations.
Manage the Power School parent app to enable parent and student bus tracking.
Prepare and manage location billing.
Monitor and control labor and operating expenses.
Process and maintain payroll records.
Oversee monthly billing and monies due into the location.
Coordinate review of dispatch sheets against drivers’ daily time.
Ensure the facility is safe and operational.
Hire, interview, and onboard employees.
Review driver bids and assign routes and charters.
Handle conflicts and administer progressive discipline.
Carry out supervisory responsibilities in accordance with company policies and applicable laws.
Oversee the location’s training program to support success and workforce growth.
Respond to school department, parent, and student concerns.
Initiate corrective actions to resolve service issues.
Answer routine phone, mail, and inquiry requests.