Retail Assistant Manager

Goodwill Industries of Hawaii•Honolulu, HI

21d•$17 - $20

About The Position

The Retail Assistant Manager assists in supervising and coordinating workers and managing the day-to-day operation of a Goodwill retail store. The role supports efficient store operations through staff supervision, inventory oversight, and customer service, helping maintain a productive and positive shopping environment. The assistant manager is responsible for reaching sales quotas and goals. The Outlet Store is open seven days a week, from 9 a.m. to 6 p.m. Candidates must be available to work at least five days a week, including weekends and holidays.

Requirements

One-year certificate from a college or technical school; or three to six months of related experience and/or training; or an equivalent combination of education and experience.
Available to work a minimum of five days per week, including weekends and holidays.

Responsibilities

Assign duties, schedule shifts and breaks, and ensure adequate floor coverage.
Train and supervise staff on store policies and job duties.
Order and inspect merchandise, supplies, and equipment.
Track deliveries, check their accuracy, and report discrepancies.
Ensure items are properly stocked, priced, and displayed.
Ensure accuracy in sales, cash handling, and daily deposits.
Handle complaints and returns professionally.
Assist with customer service and sales as needed.
Communicate regularly with the Store Manager, Sales Leads, Production Supervisor, and Director of Operations/Retail.
Follow all company and safety policies.
Perform other duties as assigned.
Reach sales quotas and goals.