Retail Assistant Store Manager

Office Depot • Beaumont, TX

21d

About The Position

The Retail Assistant Store Manager helps drive store sales and service growth, build a vibrant sales culture, maintain visual and merchandising standards, support freight and logistics activities, and prioritize client satisfaction. This leader on duty helps create a customer-centric environment, engages with the local community, and fosters a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. The role requires a flexible schedule that meets business needs, including evenings, weekends, and occasional holidays. Full-time Assistant Managers must also perform External Key Carrier duties, including opening and closing the store. The position may require consent to periodic comprehensive background checks conducted by a third party.

The Assistant Store Manager partners with the management team to deliver memorable customer experiences, execute selling techniques and training, support associate development, and improve operational efficiency and profitability. They guide and coach associates, including Print Services associates, and provide input to the General Manager on performance, certifications, and competencies. As an External Key Carrier, the role also includes building and associate safety and security, opening and closing procedures, alarm activation and deactivation, cash handling, store balancing, and loss prevention compliance.

The ODP Group describes itself as a provider of products, services, and technology solutions through B2B distribution and omnichannel operations. The company states that it is committed to a safe and healthy work environment and expects coworkers to support its operational safety culture. Competitive salaries, benefits including a 401(k), opportunities for career growth, and possible participation in an incentive program are offered.

Requirements

• High school diploma or equivalent.
• One to three years of related experience.
• Basic computer skills and ability to use job-related technology and systems.
• Advanced selling skills and strong customer focus.
• Ability to lead, coach, motivate, and manage conflict.
• Strong problem-solving and time-management skills, including the ability to plan, prioritize, and execute.
• Excellent verbal and written communication skills and ability to collaborate as a team player.
• Business acumen, accountability, drive for results, and sound decision-making.
• Positive, engaging, action-oriented, adaptable, and passionate about the brand, products, services, and solutions.
• Ability to work a flexible schedule that includes evenings, weekends, and occasional holidays.
• For full-time Assistant Manager positions, ability to perform External Key Carrier duties, including opening and closing responsibilities.
• May be required to consent to periodic comprehensive third-party background checks.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Retail, or a related field.
• Retail, sales, customer-facing, and/or supervisory experience.

Responsibilities

• Partner with the management team to drive memorable customer experiences and client satisfaction.
• Ensure the execution of Office Depot selling techniques and sales training across the store.
• Help train and develop associates and model exceptional customer service and product expertise.
• Process merchandise accurately and efficiently while following procedures, deadlines, and visual merchandising standards.
• Identify process improvements and implement plans to reduce waste and inefficiencies.
• Assist the General Manager with guidance and coaching to improve associate performance.
• Support initiatives to improve conversion, Average Order Value (AOV), customer satisfaction, sales, and profitability.
• Provide guidance, direction, and ongoing training to store associates, including Print Services associates.
• Facilitate training on the business model and the company’s service offering for clients and customers.
• Observe, coach, and provide feedback to improve associate proficiency and build trust and brand loyalty.
• Provide input to the General Manager on associate performance, certifications, and competencies.
• Maintain building and associate safety and security when other managers are absent.
• Perform opening and closing duties, including operating the store alarm system, cash handling, and daily store balancing.
• Ensure regular loss prevention compliance and fulfill External Key Carrier responsibilities.
• Support a safe and healthy workplace by working safely and addressing potential hazards or concerns.

Benefits

• 401(k)
• Competitive salaries
• Opportunities to move and grow within the organization
• Possible eligibility to participate in an incentive program, subject to the plan’s terms and conditions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED