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About The Position

Requirements

• High school diploma or equivalent education required.
• 3-5 years in a lead or supervisory position required.
• Ability to communicate effectively both orally and in written communications.
• Numerical ability to perform arithmetic operations for keeping work records, preparing budgets, requisitioning supplies and preparing reports.
• Ability to direct the work of others and confront employee performance or behavior issues.
• Demonstrated leadership, team building and employee development skills.
• Verifiable HAWOPER/Hazmat Awareness level training required and maintained annually.

Nice To Haves

• 1-2 years of experience in an Environmental Services or Healthcare setting preferred.

Responsibilities

• Supervises day-to-day operations of assigned area by prioritizing, coordinating, planning and scheduling staff to meet daily activities, meetings and special event needs.
• Provides supervision, guidance and technical assistance as needed to employees.
• Performs daily inspections and tracks frequencies/workflow of activities assigned to Environmental Services employees.
• Coordinates special projects within assigned area after consulting with leadership.
• During emergency situations/incidents, directs the operation of Haz-Mat team within department/facility.
• Works between Environmental Services and other department managers, patients, families and visitors.
• Responds promptly to requests for assistance.
• Demonstrates through role-modeling and teaches the concept of SERVE U to employees and customers.
• Regularly makes contact with department managers in assigned areas to review satisfaction of services provided.
• Provides conflict resolution with internal and external customers.
• Tracks and assures that the monthly Bed-tracking Scorecard objective is met.
• Makes recommendations to Manager on enhancement of process.
• Interviews, selects, orients and trains new employees.
• Coaches employees to improve performance and documents action plan.
• In conjunction with manager, issues disciplinary action.
• Compiles the 90 day and annual performance evaluation in preparation for consultation with manager.
• Enforces established hospital and department policies and procedures including quality assurance, safety, environment and infection control objectives.
• Manages time-keeping entries each pay period in preparation for sign-off by Manager.
• Maintains adequate stock to assure that all staff have products needed for patient care.
• Maintains inventory of equipment, parts and service/instruction manuals.
• Performs the tasks/duties of an Environmental Services employee such that cleanliness standards, patient and customer expectations are met on a daily basis.

Benefits

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training