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Community Manager

Fortis Property ManagementMarietta, GA
Onsite

About The Position

The main focus of the Assistant/Business Manager is to assist the Community Manager in the enhancement of the community for which they are responsible for in the most efficient and profitable manner possible based upon the goals and objectives of the owner(s), investor(s), as well as, ensuring the greatest possible satisfaction and well-being of all customers. Additional responsibilities include resolving resident issues, accounts receivable and accounts payable, accurate maintenance of all aspects of Yardi.

Requirements

  • 3+ years of multifamily property management experience
  • Strong marketing and sales background
  • Strong financial and leadership skills
  • Proficiency with property management software (Yardi, RealPage, MRI, AppFolio)

Nice To Haves

  • CAM, CPM, or ARM designation
  • Experience on Yardi Voyager and CRM IQ

Responsibilities

  • Prepare and manage property budgets, forecasts, and variance reports
  • Monitor rent collections, delinquency, and expense controls
  • Approve invoices, manage vendor contracts, and oversee capital and operating expenditures
  • Achieve NOI and occupancy targets set by ownership
  • Recruit, train, and supervise on-site staff
  • Establish performance expectations and conduct regular coaching and evaluations
  • Foster a culture of accountability, customer service, and teamwork
  • Proactive in identifying potential team conflicts and implementing mediating strategies
  • Oversee leasing activities including tours, applications, approvals, and move-ins
  • Ensure compliance with Fair Housing and company leasing policies
  • Handle resident concerns and conflict resolution professionally
  • Resident retention and engagement
  • Ensure compliance with Fair Housing, ADA, OSHA, EPA, local housing laws, and company policies
  • Maintain accurate records, reports, and leasing documentation
  • Conduct regular property inspections and ensure safety standards are met

Benefits

  • Paid Time Off
  • Medical/Dental/Vision
  • Life Insurance
  • 401(K)
  • Referral Program
  • Rent Discounts (where applicable)

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