Property Claims Team Manager

Everest Group•Warren, NJ

About The Position

Everest Insurance is seeking an experienced Property Claims Team Manager to supervise Claim Professionals and directly handle the largest and most complex property claims and litigation. The role includes managing claim investigations, coverage analysis, reserves, negotiations, litigation, and claim resolution, while providing leadership, mentoring, training, and oversight to the team. The manager will also help develop claim and organizational strategies, oversee vendors and outside counsel, identify portfolio trends, and work with underwriters, insureds, brokers, reinsurers, actuaries, and business unit contacts. The position involves client meetings and industry functions to support client relationships and business development, as well as leveraging AI and emerging technologies to improve claims processes, decision-making, efficiency, and customer outcomes. Moderate travel is required. The position is based in Warren, New Jersey, with additional locations in Atlanta, Boston, and New York. It is a regular, full-time role. The base salary range is $156,000–$225,000 annually, with compensation determined by education, experience, qualifications, and work location. Benefits include health insurance coverage, an employee wellness program, life and disability insurance, a 401(k) match, a retirement savings plan, paid holidays, and paid time off.

Requirements

At least 3 years of management experience.
At least 5 years of commercial property claims and/or litigation experience.
Current working knowledge of jurisdictional laws and regulations.
Bachelor’s degree or equivalent work experience.
High proficiency in reviewing estimates for large and/or complex claims.
Ability to manage, mentor, and lead a team of Claim Professionals.
Strong oral and written communication skills.
Ability to evaluate coverage issues involving a wide variety of loss scenarios.
Ability to think strategically.
Currently holds or can readily obtain all required adjuster licenses.
Knowledge of the insurance industry, claims, and the insurance legal and regulatory environment.
Knowledge of claims-handling or insurance legal statutes and procedures.
Ability to identify and use relevant data and metrics to manage claims.
Collaborative mindset and willingness to work beyond the immediate reporting hierarchy to improve processes and departmental efficiency.
Ability and willingness to present to senior management and other groups.
Ability to influence others and resolve complex, disputed claims.
Willingness to undertake moderate travel.

Nice To Haves

Insurance industry designation(s) or certification(s).

Responsibilities

Adjust property claims, including analyzing coverage, accurately scoping damage to buildings and business personal property, and investigating business interruption claims.
Supervise, mentor, lead, train, and oversee Claim Professionals.
Conduct supervisor and quality reviews of claim files.
Handle complex commercial property claims and coverage issues, including preparing coverage position letters.
Apply knowledge of property forms and endorsements.
Manage independent adjusters and review and analyze property damage estimates.
Investigate, analyze, and evaluate assigned claims to determine exposure.
Manage and direct outside counsel.
Prepare case summary reports for matters involving significant reserve activity.
Set timely and appropriate reserves for the largest and most complex claims.
Develop and execute claim, organizational, and resolution strategies.
Negotiate and resolve claims.
Lead Claim Professionals and special projects.
Resolve workload and assignment issues to support effective claims processing, expense management, and claim disposition.
Oversee and manage vendors, including auditing their work.
Identify portfolio issues and trends, take appropriate or corrective action, and communicate trends to underwriters, insureds, and brokers.
Communicate extensively with insureds, brokers, reinsurers, actuaries, and business unit contacts.
Attend client meetings and industry functions to support client retention, relationships, and business development.
Use AI and emerging technologies to improve claims processes, efficiency, informed decision-making, and customer outcomes.
Travel as required; moderate travel is specified.