Property Claims Team Manager

Everest•Boston, MA

1d•$156,000 - $225,000•Hybrid

About The Position

Everest Insurance Company is seeking an experienced Property Claims Team Manager to join its Property Claims team. The role provides supervision, mentoring, leadership, training, and oversight to Claim Professionals while directly handling the largest and most complex property claims and litigation. The manager is responsible for evaluating coverage and exposure, setting reserves, developing claim and resolution strategies, negotiating and resolving claims, and ensuring effective claim processing and expense management. The role also involves collaboration with insureds, brokers, reinsurers, actuaries, business unit contacts, underwriters, vendors, and outside counsel. Moderate travel is required. The position is listed as full-time, with Warren, New Jersey as the primary location and Atlanta, Boston, and New York as additional locations. The base salary range is $156,000–$225,000 annually, with compensation depending on factors including education, experience, qualifications, and work location.

Requirements

At least 3 years of management experience.
At least 5 years of Commercial Property claims and/or litigation experience.
Current working knowledge of jurisdictional laws and regulations.
Bachelor’s degree or equivalent work experience.
High proficiency in reviewing estimates for large and/or complex claims.
Ability to manage, mentor, and lead a team of Claim Professionals.
Strong oral and written communication skills.
Ability to evaluate coverage issues across a wide variety of loss scenarios.
Strategic thinking ability.
Currently holds or can readily obtain all required adjuster licenses.
Knowledge of the insurance industry, claims, and the insurance legal and regulatory environment.
Knowledge of claims-handling or insurance legal statutes and procedures.
Collaborative mindset and willingness to work beyond the immediate reporting hierarchy to improve processes and departmental efficiency.
Ability to influence others and resolve complex, disputed claims.
Moderate travel required.

Nice To Haves

Insurance industry designation(s) or certification(s).

Responsibilities

Adjust property claims, including analyzing coverage, accurately scoping building and business personal property damage, and investigating Business Interruption claims.
Supervise, mentor, lead, train, and oversee Claims Professionals.
Conduct supervisor and quality reviews of claim files.
Handle complex commercial property claims and coverage issues, including preparing coverage position letters.
Manage Independent Adjusters and review and analyze property damage estimates.
Investigate, analyze, and evaluate assigned claims to determine exposure.
Manage and direct outside counsel.
Prepare case summary reports related to significant reserve activity.
Set timely and appropriate reserves for the largest and most complex claims.
Develop and execute claim, organizational, and resolution strategies.
Negotiate and resolve claims.
Lead claim professionals and special projects.
Resolve workload and assignment issues to support effective claims processing, expense management, and claim disposition.
Oversee and manage vendors, including auditing their work.
Identify portfolio issues and trends, take appropriate or corrective action, and communicate trends to underwriters, insureds, and brokers.
Communicate extensively with insureds, brokers, reinsurers, actuaries, and business unit contacts.
Attend client meetings and industry functions to support client retention and development.
Leverage AI and emerging technologies to improve claims processes, efficiency, informed decision-making, and customer outcomes.
Use relevant data and metrics to manage claims and support departmental efficiency.
Present to senior management and other groups as needed.