Area Property Manager, Multifamily

Cushman & Wakefield•Phoenix, AZ

About The Position

The Area Property Manager oversees an assigned portfolio or multifaceted property in a designated geographic area. Working closely with the ownership group, this role promotes consistent operations across the portfolio and serves as a single point of contact for the client. The position provides direct property oversight and assists and directs Property Managers in the portfolio. The Area Property Manager works in partnership with the Asset Manager and Regional Property Manager to ensure communities operate smoothly. The role oversees property operations, budgets and finances, staff performance, customer service, leasing and marketing, and vendor relationships. The position requires regular travel between multiple properties and operates in a professional office environment, with travel outside between properties in varying weather conditions.

Requirements

High school diploma, GED, trade, technical, or vocational school education required.
Real estate license required where mandated by state law.
At least 5 years of property management experience.
At least 5 years of management experience.
Experience in a supervisory role and managing staff.
Experience writing and maintaining budgets.
Proficiency in Yardi or similar property management software.
Ability to travel to multiple property sites regularly and to offsite meetings.
Detail-oriented and able to focus despite frequent interruptions.
Maintain confidentiality to protect business operations.
Ability to oversee the entire staff within the assigned portfolio.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Ensure the smooth operation of each community in partnership with the Asset Manager and Regional Property Manager.
Oversee property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide superior customer service and communication to residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
Develop, mentor, lead, and manage a high-performing team across leasing, customer service, maintenance, and management.
Analyze competition and develop creative marketing programs to drive revenue.
Model and maintain the company’s mission and standards.
Supervise the day-to-day operations of the on-site team and ensure policies and procedures are followed.
Interview, hire, and terminate on-site staff as necessary.
Maintain a positive living environment through prompt conflict resolution and consistent follow-up.
Manage and maintain the overall community budget and finances.
Work with leasing staff to ensure leasing and marketing goals are met.
Maintain positive relationships with community vendors.
Coordinate special projects as requested by the supervisor.
Perform other related duties as required or assigned.
Travel regularly to multiple property sites and offsite meetings.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance, pre-tax spending accounts, and early access to pay.
Company discounts program for major retailers and service providers.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.
Competitive pay.