Area Property Manager, Multifamily

Cushman & Wakefield•North Charleston, SC

About The Position

Area Property Managers maintain communities to a market-ready standard and provide a high level of service. They motivate high-performing teams to maximize property performance. The role oversees community operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits. The Area Property Manager serves residents and prospects, leads the on-site team, supports leasing and marketing goals, and manages community finances and operations in accordance with company policies and standards. This position operates in a professional office environment, uses standard office equipment, and requires regular travel. Employees may need to walk or stand for extended periods, use stairs or ladders, travel between buildings outdoors in varying weather, and lift, carry, push, pull, or move objects within the stated weight limits. Travel may be up to 25% of the time.

Requirements

At least 3 years of property management experience.
At least 3 years of management experience.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to manage a team.

Nice To Haves

Bachelor’s degree preferred.
Real estate license preferred.

Responsibilities

Oversee community operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide customer service and communication to residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork in accordance with company standards.
Track and evaluate advertising and client traffic.
Develop, mentor, lead, and manage leasing, customer service, maintenance, and management personnel to increase engagement and minimize turnover.
Analyze competition and develop marketing programs to drive revenue.
Model and promote Cushman & Wakefield’s mission and standards.
Supervise day-to-day operations of the on-site team and ensure policies and procedures are followed.
Interview, hire, and coach staff as needed to maintain an effective on-site team.
Maintain residents’ files in accordance with company standards.
Promote a positive living environment through prompt conflict resolution and consistent follow-up.
Manage the community’s budget and finances.
Work with leasing staff to meet leasing and marketing goals.
Identify staff leasing opportunities, set goals, and work to improve individual performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance.
Supplementary benefit options, including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health savings accounts, retirement savings plans, and disability insurance programs.
Paid and unpaid time away from work.