Area Property Manager, Multifamily

Cushman & Wakefield•North Charleston, SC

About The Position

Area Property Managers maintain communities to a market-ready standard while ensuring a high level of service. They oversee community operations and lead high-performing teams to maximize property performance. The role includes managing property operations, staff, resident experience, leasing and marketing activity, budgets, and financial performance. This position operates in a professional office environment and routinely uses standard office equipment. Regular travel is required, up to 25% of the time.

Requirements

At least 3 years of property management experience.
At least 3 years of management experience.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to manage a team.

Nice To Haves

Bachelor’s degree preferred.
Real estate license preferred.

Responsibilities

Ensure the smooth running of the community in a fast-paced environment.
Oversee operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide customer service and communication to residents and prospects to enhance satisfaction and increase renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork to company standards.
Track and evaluate advertising and client traffic.
Develop, mentor, lead, and manage a high-performing team that includes leasing, customer service, maintenance, and management personnel.
Analyze competition and develop creative marketing programs to drive revenue.
Lead by example and model the company’s mission.
Supervise day-to-day on-site team operations and ensure policies and procedures are followed.
Interview, hire, and coach staff as needed to maintain an effective on-site team.
Maintain residents’ files in accordance with company standards.
Maintain a positive living environment through prompt conflict resolution and consistent follow-up.
Manage and maintain the overall community budget and finances.
Work with leasing staff to ensure leasing and marketing goals are met.
Identify staff leasing opportunities, set goals, and work to improve individual performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance.
Supplementary benefit options, including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
Paid and unpaid time away from work.
Competitive pay.