Property Manager, Multifamily

Cushman & Wakefield•Jacksonville, FL

2d•$78,200 - $92,000•Onsite

About The Position

The Multifamily Property Manager is responsible for maintaining the community to a market-ready standard, providing high-level service, and motivating a high-performing team to maximize property performance. This is a full-time, on-site position at a confidential multifamily property in the North Jacksonville, Florida market. The role oversees the community’s operations, including maintenance, capital improvements, leasing, lease administration, budgeting, forecasting, reporting, collections, evictions, marketing, renewals, service contracts, expense control, audits, and vacancy planning. The Property Manager delivers customer service to residents and prospects, manages the on-site team, maintains resident files and a positive living environment, and works to meet leasing and marketing goals and improve property revenue and profitability. The role operates in a professional office environment and routinely uses standard office equipment. Regular travel is required, potentially up to 25% of the time. Compensation is $78,200–$92,000, subject to the factors described in the posting.

Requirements

At least 3 years of on-site multifamily property management experience.
Strong financial acumen, including property reporting, month-end processes, variance review, invoicing, budgeting, and expense management.
Experience with rent collection, delinquency, occupancy, leasing, and renewals.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to manage a team.
Ability to travel up to 25% of the time.
Ability to meet the physical demands of the role, including standing and walking for extended periods, using stairs or ladders, traveling between buildings outdoors in varying weather, and lifting, carrying, pushing, pulling, or moving objects within the stated weight limits.

Nice To Haves

Bachelor’s degree preferred.
Florida real estate license preferred.
Prior experience managing 300–400-unit properties strongly preferred.

Responsibilities

Oversee the smooth operation of the community, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide customer service and communication to residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork in accordance with company standards.
Track and evaluate advertising and client traffic.
Develop, mentor, lead, and manage the on-site team, including leasing, customer service, maintenance, and management personnel.
Analyze competition and develop marketing programs to drive revenue.
Model Cushman & Wakefield’s mission and lead by example.
Supervise day-to-day operations and ensure policies and procedures are followed.
Interview, hire, and coach staff as needed to maintain an effective on-site team.
Maintain residents’ files according to company standards.
Maintain a positive living environment through prompt conflict resolution and consistent follow-up.
Manage the community’s budget and finances, including reporting, month-end processes, variance review, invoicing, and expenses.
Work with leasing staff to meet leasing and marketing goals.
Identify leasing staff development opportunities and set goals to improve individual performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in retirement savings plans, health savings accounts, disability insurance, and other benefit programs.
Paid and unpaid time away from work.
Competitive pay.