Property Manager - Multifamily
About The Position
The Property Manager at PeakMade Real Estate is responsible for the overall operation and profitability of a student housing property. As the onsite leader and decision maker, this role leads, motivates, and mentors high-performing teams to provide residents with a world-class living experience. The Property Manager is responsible for maximizing property income, occupancy, and net operating income (NOI), using financial knowledge, industry expertise, and creative leasing strategies. The role manages onsite personnel and the property’s leasing, financial performance, customer service, administration, and risk management. Regular onsite presence and full-time work in the office are essential functions of the position.
Requirements
- High school diploma or equivalent.
- At least four years of property management experience.
- Proven ability in property management, including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
- Ability to analyze and evaluate monthly financial statements and develop annual operating budgets and forecasts.
- Excellent verbal and written communication skills.
- Working knowledge of property management software.
- Regular onsite presence and full-time work in the office are essential.
Nice To Haves
- College degree.
- At least two years of campus student housing management experience.
- Experience with Entrata property management software.
Responsibilities
- Manage onsite staff through recruitment, training, coaching, and development programs.
- Complete and document employee evaluations, performance reviews, corrective actions, and termination paperwork.
- Direct the property’s Turn process in accordance with company policies and procedures.
- Maintain knowledge of the property, competitors, market conditions, and trends, and ensure leasing staff develops similar knowledge.
- Show and lease apartments to prospective residents and coordinate move-ins.
- Implement sales and marketing plans to maximize rental income and achieve budgeted occupancy.
- Improve net operating income through cost control and revenue improvement programs; identify trends and recommend strategies and adjustments.
- Develop annual operating budgets and forecasts, and provide accurate operational and financial information to the Regional Manager promptly.
- Respond to and address owners’ needs, goals, and objectives.
- Monitor rent collection and reconciliation, ensuring landlord and resident statutes are followed.
- Manage resident retention and service-request follow-up programs.
- Monitor service-request turnaround and ensure maintenance staff responds appropriately.
- Complete required reports under company policies and procedures, as well as reports requested by the owner or supervisors.
- Conduct monthly apartment inspections and inspections before move-in and at move-out.
- Manage property risk by communicating incidents and potential liabilities.
Benefits
- Up to 12 weeks of paid parental leave and one year of diapers.
- 15 days of PTO plus two Wellbeing Days.
- Wellness initiatives, health team competitions, and reward programs through the LiveWell Program.
- 401(k) match.
- Employee Resource Groups.
- Housing discount, varying by property.
- Mentorship program.
- Annual Leadership Conference.
- Annual opportunity for a Diamond Club Trip.
- Leadership training and growth opportunities.
- 10 Year Peakiversary Trip.
- Additional rewards and recognition.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
