Property Manager, Multifamily
About The Position
The Property Manager is responsible for maintaining a 306-unit Class-A multifamily community in Nashville’s Germantown neighborhood to a market-ready standard and providing a high level of service. The role oversees property operations and finances, drives leasing and marketing performance, and leads the onsite team to maximize property performance and resident satisfaction. The position requires an onsite schedule Monday through Friday, 9 a.m. to 6 p.m., occasional weekend work, and on-call availability for escalated emergencies. The work is performed in a professional office environment, with regular travel and routine use of standard office equipment.
Requirements
- At least 1 year of onsite multifamily Property Manager-level experience.
- Multifamily Class A property experience in the Nashville, Tennessee local market.
- Effective communication and customer service skills.
- Computer literacy, including Microsoft Office Suite and internet navigation.
- General office, bookkeeping, and sales skills, with excellent oral and written communication.
- Ability to manage and supervise a team.
- Ability to work onsite Monday through Friday, 9 a.m. to 6 p.m., occasional weekends, and on-call for escalated emergencies.
Nice To Haves
- Bachelor’s degree preferred.
- Tennessee Real Estate License preferred.
- Yardi, CRM, Knock, or Ops Tech systems experience strongly preferred.
Responsibilities
- Oversee community operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, renewals, service contracts, expense control, and audits.
- Provide customer service and communication to residents and prospects to enhance satisfaction, renewals, revenue, reputation, and profitability.
- Complete lease and renewal paperwork in accordance with company standards.
- Track and evaluate advertising and client traffic.
- Develop, mentor, lead, and manage the onsite team, including leasing, customer service, maintenance, and management personnel.
- Analyze competition and develop marketing programs to drive revenue.
- Model Cushman & Wakefield’s mission and lead by example.
- Supervise day-to-day onsite operations and ensure policies and procedures are followed.
- Interview, hire, and coach staff as needed.
- Maintain resident files in accordance with company standards.
- Maintain a positive resident environment through prompt conflict resolution and consistent follow-up.
- Manage the community’s budget and finances.
- Work with leasing staff to meet leasing and marketing goals.
- Set goals with staff and improve individual performance.
- Perform other related duties as required or assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, along with supplementary benefit options.
- Pet insurance.
- Pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in retirement savings plans and disability insurance programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
