Property Manager - Multifamily

Sunridge Management•Houma, LA
•Onsite

About The Position

The Property Manager leads day-to-day operations at a multifamily apartment community, overseeing resident relations, team development, leasing performance, financial management, and facilities operations. The role is the primary point of contact for residents and the corporate office and ensures the community operates in line with SunRidge standards and ownership expectations. The Property Manager also trains and mentors the Assistant Manager to support effective operations and leadership continuity. This is a full-time, on-site role at an assigned apartment community. Occasional weekend availability is required for staffing needs and emergencies. The position involves walking the property daily, inspecting units, climbing stairs, bending, lifting, and performing other physical tasks related to inspections. A valid driver's license and reliable transportation are required.

Requirements

  • At least 3 years of experience in multifamily property management.
  • Strong leadership and organizational skills.
  • In-depth knowledge of state lease documents, Fair Housing laws, and Property Code.
  • Proficiency with property management systems such as OneSite or Yardi and Microsoft Office Suite.
  • Excellent interpersonal, communication, and customer service skills.
  • Ability to multitask and manage a fast-paced environment effectively.
  • Availability for occasional weekends for staffing needs and emergencies.
  • Ability to walk the property daily, inspect units, climb stairs, bend, lift, and perform general physical tasks associated with property inspections.
  • Valid driver's license and access to reliable transportation.

Responsibilities

  • Manage property operations, including leasing, collections, renewals, resident satisfaction, and vendor coordination.
  • Ensure compliance with federal, state, and local housing regulations, including Fair Housing, ADA, property codes, licensing, and safety requirements.
  • Communicate regularly with the AVP about property performance, challenges, and strategic needs.
  • Monitor rents, expenses, delinquencies, and budget compliance to achieve financial goals.
  • Approve invoices, manage vendor relationships, monitor spending, and oversee rent collection, posting, deposits, and legal actions for delinquent accounts.
  • Recruit, onboard, train, and coach on-site leasing, maintenance, and administrative staff.
  • Review and approve timecards, conduct performance evaluations, and promote a collaborative work culture.
  • Oversee leasing activity, approve applications and lease paperwork, and ensure compliance with lease agreements.
  • Monitor market trends, conduct market surveys, and implement property-specific marketing and outreach plans to meet occupancy goals.
  • Promote excellent customer service and ensure timely responses to resident concerns and service requests.
  • Conduct move-in and move-out inspections, review notices to vacate, and support resident retention.
  • Maintain resident satisfaction and implement initiatives that foster a sense of community.
  • Coordinate with maintenance staff to ensure units are market-ready and service requests are completed promptly.
  • Conduct property inspections and oversee safety, cleanliness, make-ready schedules, and preventative maintenance.
  • Maintain accurate records for leases, inspections, renewals, and permits.
  • Submit weekly and monthly reports to the corporate office and participate in corporate management meetings.
  • Train and mentor the Assistant Manager.

Benefits

  • Opportunities for professional growth and development within a supportive culture.
  • Low-cost health, dental, and vision insurance.
  • Life and disability coverage.
  • Voluntary wellness plans, including critical illness, accident, and hospital indemnity coverage.
  • Employee Assistance Program.
  • PTO and sick time.
  • Paid holidays.
  • Birthday leave.
  • Work anniversary leave.
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