Property Manager, Multifamily

Cushman & Wakefield • Golden Valley, MN

7d • Onsite

About The Position

The Property Manager oversees a 303-unit, luxury Class-A multifamily community with onsite amenities. The role is responsible for maintaining the community to a market-ready standard, delivering high-level service, and motivating a high-performing team to maximize property performance. The manager oversees operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.

The role provides superior service and communication to residents and prospects, completes lease and renewal paperwork, tracks advertising and client traffic, and supports renewals, revenue, reputation, and profitability. The Property Manager leads, mentors, and manages onsite leasing, customer service, maintenance, and management personnel; supervises daily operations; ensures company policies are followed; and maintains resident files and a positive living environment. The position also manages the community budget and finances, works with leasing staff to meet marketing and leasing goals, and uses competitor analysis and creative marketing programs to drive revenue.

This job operates in a professional office environment and routinely uses standard office equipment. Regular travel is required, and travel may be up to 25% of the time. Compensation is $79,900–$94,000.

Requirements

• At least 3 years of onsite multifamily property management experience.
• At least 1 year as an onsite Property Manager at a Class-A property in the Twin Cities market.
• Experience creating a property annual budget.
• At least 1 year of experience with month-end work, variance reporting, and reporting.
• Yardi property management system experience.
• Microsoft Office Suite experience, including Excel and Outlook.
• CRM, Knock, and OneSite experience.
• Effective communication and customer service skills.
• Computer literacy, including Microsoft Office Suite and internet navigation.
• General office, bookkeeping, and sales skills, with excellent oral and written communication.
• Ability to manage and supervise a team.
• Ability to travel up to 25% of the time.
• Ability to stand and walk for extended or continuous periods, ascend and descend staircases, ladders, and/or step stools, and travel between buildings outdoors in varying weather conditions.
• Ability to remain stationary (sitting or standing) for 85% of the time and regularly operate office machinery.
• Ability to exert up to 25 pounds occasionally and/or frequently, and up to 10 pounds of force constantly to lift, carry, push, pull, or move objects.

Nice To Haves

• Bachelor’s Degree preferred.
• Minnesota Real Estate License preferred.
• Experience with revenue management tools such as Yieldstar, LRO, AIRM, or similar strongly preferred.

Responsibilities

• Ensure the smooth running of the community in a fast-paced environment.
• Oversee property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide superior customer service and communication to residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
• Complete lease and renewal paperwork to company standards.
• Track and evaluate advertising and client traffic.
• Develop, mentor, lead, and manage a high-performing onsite team, including leasing, customer service, maintenance, and management personnel.
• Analyze competition and develop creative marketing programs to drive revenue.
• Model and maintain Cushman & Wakefield’s mission and lead by example.
• Supervise day-to-day onsite operations and ensure policies and procedures are followed.
• Interview, hire, and coach onsite staff as necessary.
• Maintain resident files in accordance with company standards.
• Maintain a positive living environment through prompt conflict resolution and consistent follow-up.
• Manage and maintain the community budget and finances.
• Work with leasing staff to meet leasing and marketing goals.
• Set goals with staff and help improve individual performance.
• Perform other related duties as required or assigned.

Benefits

• 120 hours of paid time off annually, prorated upon hire.
• 40 hours of sick time annually, prorated upon hire.
• Two volunteer days annually.
• 12 or more company holidays annually.
• Paid parental leave.
• Medical, dental, vision, and life insurance, with supplementary benefit options.
• Pet insurance.
• Pre-tax spending accounts.
• Early access to pay.
• Company discounts with major retailers and service providers.
• Personal and professional development resources, including LinkedIn Learning.
• Employee Assistance Program and counseling services.
• Eligible employees may enroll in health savings accounts, retirement savings plans, and disability insurance programs.
• Paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed