Property Manager, Multifamily

Cushman & Wakefield•Calera, AL

2d•$55,250 - $65,000

About The Position

The Property Manager is responsible for maintaining the community to a market-ready standard, providing a high level of service, and motivating a high-performing team to maximize property performance. The role oversees the community’s operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits. The Property Manager provides customer service and communication to residents and prospects, completes lease and renewal paperwork to company standards, tracks advertising and client traffic, and works with leasing staff to meet leasing and marketing goals. The role leads, mentors, and manages the onsite team; oversees daily operations and policy compliance; supports hiring and coaching; maintains resident files; resolves resident conflicts; and manages the community budget and finances. The position operates in a professional office environment and regularly involves travel, including travel between buildings and in varying outdoor weather conditions.

Requirements

At least 3 years of property management experience.
At least 3 years of management experience.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to manage a team.

Nice To Haves

Bachelor’s degree preferred.
Real estate license preferred.

Responsibilities

Oversee the smooth running of the community and all property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide customer service and communication to residents and prospects to improve satisfaction, renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork in accordance with company standards.
Track and evaluate advertising and client traffic.
Develop, mentor, lead, and manage the onsite leasing, customer service, maintenance, and management team.
Analyze competition and develop marketing programs to drive revenue.
Model Cushman & Wakefield’s mission and lead by example.
Supervise day-to-day operations of the onsite team and ensure company policies and procedures are followed.
Interview, hire, and coach staff as necessary to maintain an effective onsite team.
Maintain residents’ files in accordance with company standards.
Maintain a positive living environment through prompt conflict resolution and consistent follow-up.
Manage the community’s budget and finances.
Work with leasing staff to ensure leasing and marketing goals are met.
Identify leasing opportunities and set goals to improve each staff member’s performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance.
Supplementary benefit options, including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
Paid and unpaid time away from work.