Property Manager, Multifamily
About The Position
Property Managers maintain the community to a market-ready standard and ensure a high level of service while motivating high-performing teams to maximize property performance. The role oversees the full range of community operations, including maintenance, capital improvements, leasing, budgeting, forecasting, reporting, collections, marketing, renewals, service contracts, expense control, and audits. The Property Manager provides strong service and communication to residents and prospects, supports resident satisfaction and renewals, and manages the on-site team and community finances.
Requirements
- At least 3 years of property management experience.
- At least 3 years of management experience.
- Effective communication and customer service skills.
- Computer literacy, including Microsoft Office Suite and internet navigation.
- General office, bookkeeping, and sales skills.
- Excellent oral and written communication skills.
- Ability to manage and supervise a team.
Nice To Haves
- Bachelor’s degree preferred.
- Real estate license preferred.
Responsibilities
- Oversee the smooth operation of the community in a fast-paced environment, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
- Provide superior customer service and communication to residents and prospects to improve satisfaction, renewals, revenue, reputation, and profitability.
- Complete lease and renewal paperwork in accordance with company standards.
- Track and evaluate advertising and client traffic.
- Develop, mentor, lead, and manage a cohesive, high-performing team across leasing, customer service, maintenance, and management.
- Analyze competition and develop creative marketing programs to drive revenue.
- Model Cushman & Wakefield’s mission and lead by example.
- Supervise day-to-day on-site team operations and ensure compliance with company policies and procedures.
- Interview, hire, and coach staff as needed to maintain effective on-site staffing.
- Maintain residents' files according to company standards.
- Maintain a positive living environment through prompt conflict resolution and consistent follow-up.
- Manage the community’s overall budget and finances.
- Work with leasing staff to meet leasing and marketing goals.
- Identify leasing opportunities and set goals to improve each staff member’s performance.
- Perform other related duties as required or assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance, pre-tax spending accounts, and early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
- Paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
