Area Property Manager, Multifamily

Cushman & Wakefield•Phoenix, AZ
•$89,250 - $105,000

About The Position

The Area Property Manager oversees an assigned portfolio or multifaceted property in a designated geographic area. Working closely with the ownership group, the role promotes consistent operations throughout the portfolio and serves as a single point of contact for the client. The position provides direct property oversight while assisting and directing Property Managers in the portfolio. The role is responsible for community operations, customer service, team leadership and development, marketing, and financial management. It supervises on-site teams, ensures policies and procedures are followed, and supports a positive living environment for residents. Regular travel between property sites and to off-site meetings is required.

Requirements

  • High school diploma, GED, trade, technical, or vocational school credential.
  • Real estate license as required by state law.
  • At least 5 years of property management experience.
  • At least 5 years of management experience.
  • Experience in a supervisory role and managing staff.
  • Experience writing and maintaining budgets.
  • Proficiency in Yardi or similar property management software.
  • Ability to travel regularly to multiple property sites and off-site meetings.
  • Ability to focus and work with frequent interruptions; attention to detail.
  • Ability to maintain confidential business information.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Oversee community operations in partnership with the Asset Manager and Regional Property Manager, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
  • Provide customer service and communication to residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
  • Develop, mentor, lead, and manage a high-performing team across leasing, customer service, maintenance, and management.
  • Analyze competition and develop marketing programs to drive revenue.
  • Model and maintain the company’s mission and standards.
  • Supervise the day-to-day operations of the on-site team and ensure policies and procedures are followed.
  • Interview, hire, and terminate on-site staff as necessary.
  • Support a positive living environment by resolving resident conflicts promptly and following up consistently.
  • Manage the community budget and finances.
  • Work with leasing staff to meet leasing and marketing goals.
  • Maintain positive relationships with community vendors.
  • Coordinate special projects as requested by the supervisor.
  • Perform other related duties as required or assigned.

Benefits

  • 120 hours of paid time off annually, prorated upon hire.
  • 40 hours of sick time annually, prorated upon hire.
  • Two volunteer days annually.
  • 12 or more company holidays annually.
  • Paid parental leave.
  • Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
  • Early access to pay.
  • Company discounts with major retailers and service providers.
  • Personal and professional development resources, including LinkedIn Learning.
  • Employee Assistance Program and counseling services.
  • Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
  • Paid and unpaid time away from work.
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