Property Manager- Trail Hollow

Cornerstone Residential • West Haven, UT

1d

About The Position

The Property Manager is a business leader responsible for resident customer service and the operations of an assigned residential property. The role manages leasing activity, renewals, collections, financial reporting, supplies, communications, team members, daily activities, and property resources to achieve budgeted financial and operational goals. The Property Manager ensures operations comply with company policies and procedures and applicable laws and regulations, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act.

The position oversees property operations and maintenance, financial responsibilities, rental collections, personnel, and marketing activities. It also supports resident retention, property upkeep, community standards, staff training and safety, and compliance with lease agreements and community policies.

Requirements

• High school diploma or GED.
• Working knowledge of OneSite or other property management software.
• Reliable transportation, current auto insurance, and a valid driver’s license.
• Proven ability to market properties.
• Strong communication and customer service skills.
• HUD experience.
• Minimum of one to two years’ experience as a multi-family LIHTC property manager.

Nice To Haves

• CAM, ARM, or CCRM certification.
• Bilingual or multilingual skills.
• HUD/LIHTC experience.

Responsibilities

• Manage day-to-day property operations, inspect the property and vacant units, plan long-range capital improvements, oversee bookkeeping and deposits, compile status reports, respond to resident concerns, and ensure move-in materials are ready.
• Maintain a professional, clean, uncluttered, and adequately staffed office; inspect make-ready apartments; support resident renewals and retention; and foster a sense of community while maintaining the non-fraternization policy.
• Manage repair and maintenance requests with the maintenance team, evaluate work-order completion, maintain required operating permits, and monitor utility usage.
• Oversee financial responsibilities, including timely invoice approvals and payments, accurate transaction records, and completion of variance and other weekly reports.
• Manage rent and other charge collections, ensure timely posting, provide required legal notices, meet eviction and court-related deadlines, enforce community policies and lease agreements, respond to violations, and oversee move-out assessments and final account statements.
• Immediately refer liability claims, legal complaints, and other violations to the Regional Manager and/or corporate office.
• Create, mentor, and manage the property team; coordinate orientation and ongoing training; complete performance reviews and salary or advancement recommendations; manage time off and submit payroll.
• Ensure staff receive safety orientation and annual safety training; coordinate with the maintenance supervisor, attend monthly safety meetings, monitor safety precautions, and report workers’ compensation issues and employee incidents.
• Manage marketing activities, understand the local market and factors affecting occupancy or income, assist with marketing surveys and strategies, and supervise leasing to maximize occupancy.
• Perform other duties as assigned or requested to support property operations.

Benefits

• Medical, dental, and vision insurance.
• Supplemental insurance available.
• Employer-paid life, AD&D, LTD, and STD coverage.
• 401(k) plan.
• Paid vacation time.
• Paid sick time.
• Opportunity for career advancement and continued education.
• Eligible for monthly commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED