Property Manager- Trail Hollow

Cornerstone Residential•West Haven, UT
•$22 - $25

About The Position

The Property Manager is a business leader responsible for resident customer service and the operations of an assigned residential property. The role manages team members, daily activities, resources, leasing, renewals, collections, financial reporting, supplies, and communications to achieve budgeted financial and operational goals. The Property Manager also ensures compliance with company policies and procedures and laws and regulations governing multifamily housing, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. This is a full-time, hourly, non-exempt position with a Monday–Friday schedule from 9 a.m. to 6 p.m. Compensation is $22–$25 per hour, with eligibility for monthly commissions.

Requirements

  • High school diploma or GED.
  • Working knowledge of OneSite or other property management software.
  • Reliable transportation, current auto insurance, and a valid driver’s license.
  • Proven ability to market properties.
  • Strong communication and customer service skills.
  • HUD experience.

Nice To Haves

  • CAM, ARM, or CCRM certification.
  • Bilingual or multilingual skills.
  • HUD/LIHTC experience.
  • One to two years of experience as a multifamily LIHTC property manager.

Responsibilities

  • Manage day-to-day property operations, inspect the property and vacant units, address daily requirements, and plan long-range capital improvements.
  • Ensure receipts are deposited and recorded daily, follow proper bookkeeping procedures, and compile weekly and monthly property status reports.
  • Respond promptly to resident concerns, prepare move-in paperwork, keys, and remotes, inspect make-ready apartments, and maintain a resident renewal program.
  • Operate the property office professionally and help foster a sense of community while maintaining the non-fraternization policy.
  • Manage repair and maintenance requests with the maintenance team, evaluate work-order completion, maintain required operating permits, and monitor utility usage.
  • Approve and submit invoices, maintain accurate transaction records, submit property reports on time, and complete variance and other weekly reports.
  • Manage rent and other charge collection, ensure payments are posted daily, and meet legal-notice and deadline requirements related to evictions, writs, and court hearings.
  • Enforce community policies and lease agreements, respond to violations, assess apartment move-out conditions, and ensure final account statements are sent.
  • Refer liability claims, legal complaints, and other violations promptly to the Regional Manager and/or corporate office.
  • Build, mentor, and manage the property team; coordinate orientation and training; complete performance reviews and make recommendations regarding raises or advancement.
  • Manage team time off and submit payroll, ensure staff safety training, coordinate safety meetings, monitor safety precautions, and report workers’ compensation issues and employee incidents.
  • Monitor market and sub-market conditions, assist with marketing surveys and strategies, and supervise leasing staff to maximize occupancy.
  • Perform other duties as assigned or requested to support property operations.

Benefits

  • Medical, dental, and vision coverage.
  • Supplemental insurance available.
  • Employer-paid life, AD&D, LTD, and STD insurance.
  • 401(k) plan.
  • Paid vacation time.
  • Paid sick time.
  • Opportunity for career advancement and continued education.
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